TechOrbit Solutions is a leading enterprise technology consulting firm (SAP Gold Partner, OpenText Silver Partner (300+ consultants, 150+ projects). We're looking for a Operations Manager who owns day-to-day IT operations governance across the organization — coordinating Sales Operations , Finance Operations , Workforce Management (WFM) , and Talent Acquisition (TA)

coordination . Acts as the single operational point of contact across business stakeholders, ensuring reporting accuracy, process discipline, and timely cross-functional coordination company-wide.

Reporting to the Director Business Operations.

Responsibilities:

- Drive cross-functional operations coordination across Sales, Finance, Delivery, HR/TA, and Practice stakeholders
- Own Sales Operations support — pipeline tracking, prospect reporting, and order-to-booking coordination
- Support Finance Operations — billing coordination, invoice tracking, AR/AP follow-ups, and MIS inputs with Finance Team
- Manage Workforce Management (WFM) — bench tracking, allocation/deallocation, utilization reporting
- Coordinate with Talent Acquisition (TA) on open positions, fulfilment status, and onboarding readiness
- Build and maintain MS Excel-based dashboards and trackers (pivot tables, VLOOKUP/XLOOKUP, Macros) for leadership reporting
- Prepare weekly/monthly operational review decks and MIS reports for senior leadership




- Drive process standardization and SOP documentation across operational functions
- Track action items and closures from leadership reviews across all stakeholder groups
- Identify process gaps and automation opportunities to improve operational turnaround time

Qualifications:

- Minimum 8 years of experience in an IT / Systems Integrator (SI) services company
- Bachelor's degree in any discipline (Engineering/Commerce); MBA or equivalent business management qualification preferred.
- Proven experience across Sales Operations, Finance Operations, and Workforce Management functions
- Hands-on experience in Talent Acquisition coordination — fulfilment tracking, stakeholder follow-ups with TA Team
- Advanced MS Excel skills — this is a core, non-negotiable requirement
- Demonstrated ability to manage multiple stakeholders (Sales, Finance, Delivery, HR, Leadership) simultaneously
- Strong data accuracy and attention to detail in reporting and MIS preparation
- Excellent written and verbal communication for cross-functional and leadership interaction
- Ability to work under tight reporting deadlines with high accuracy

Preferred / Nice to Have:

- Prior experience in a Business/Delivery Operations role within an IT services or consulting firm
- Exposure to resource/practice-level P&L; reporting
- Familiarity with Power BI or similar reporting/automation tools
- Experience supporting a SAP/OpenText or similar technology practice

📌 Operations Manager (Pune)
🏢 TechOrbit Solutions Private
📍 Pune