- Oversee and manage day-to-day hospital operations to ensure smooth functioning of all departments.

- Ensure efficient utilization of hospital resources including manpower, equipment, and infrastructure.

- Coordinate with clinical and non-clinical departments (ICU, OT, Nursing, Billing, Pharmacy, Housekeeping, etc.) for seamless operations.

- Implement and monitor standard operating procedures (SOPs) across all departments.

- Ensure compliance with NABH standards and other regulatory requirements.

- Monitor patient flow management from admission to discharge to reduce waiting time and improve patient experience.

- Supervise front office, billing, and insurance processes including TPA coordination and claim settlements.

- Ensure quality control and patient safety protocols are maintained at all times.

- Handle grievance redressal for patients and attendants in a qualified and timely manner.

- Prepare and analyze operational reports, MIS, and KPIs for performance evaluation.

- Work closely with HR to ensure adequate staffing, duty rosters, and manpower planning.





- Monitor and control operational costs and budgets without compromising service quality.

- Oversee vendor management and procurement processes for hospital supplies and services.

- Ensure proper functioning and maintenance of biomedical equipment and facilities.

- Conduct regular audits and inspections (clinical, administrative, safety, infection control).

- Drive process improvement initiatives to enhance efficiency and service delivery.

- Ensure adherence to infection control policies and biomedical waste management protocols.

- Coordinate during emergency situations, disaster management, and code responses.

- Support hospital management in strategic planning and expansion activities.

- Lead and motivate teams to maintain a high standard of discipline, professionalism, and patient-centric care.

Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹100,000.00 per month

Benefits

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Operations Manager/Administrator (Kammanahalli)
🏢 CURA HOSPITALS
📍 Kammanahalli