Key Responsibilities:

Sales Order (SO) Checking:

1. Verify customer sales orders for accuracy, material availability, and alignment with internal processes.
2. Back Order Review: Monitor and review pending/back orders regularly and take corrective actions to reduce backlog.

3. Customer Communication: Draft and send emails to customers for order amendments, confirmations, and updates related to material availability or delivery schedules.

4. Material Stock Transfer Coordination: Coordinate inter-plant or warehouse stock transfers to fulfill urgent or pending customer requirements.

5. Purchase Team Follow-Up: Liaise with the purchase team to expedite procurement of materials that are short or urgently required.

6. OTIF (On-Time In-Full) Maintenance: Track, maintain, and improve OTIF performance metrics; ensure customer orders are fulfilled accurately and on schedule.

7. Schedule Order Management:



Maintain and update customer schedule agreements and plan dispatches in line with customer timelines.

8. Customer Complaint Closure: Investigate and close customer complaints related to material issues, delays, or quality concerns in coordination with relevant departments.

Required Skills & Competencies:

1. Solid knowledge of inventory and order management systems (SAP knowledge preferred)
2. Effective communication and coordination skills
3. Proactive in follow-ups and stakeholder management
4. Attention to detail and problem-solving attitude
5. Proficiency in MS Excel, Email writing, and ERP tools

Please apply on below link https://vashi.keka.com/careers/jobdetails/153414

📌 Operations Executive (Pune)
🏢 vashi electricals
📍 Pune