10+ years of robust experience in Enterprise Observability Architecture and Monitoring Solutions.
- Strong knowledge of On-Premises, AWS, and Azure environments.
- Understanding of ITSM, Incident Management, Problem Management, and SRE practices.
- Experience defining SLIs, SLOs, and observability governance frameworks.
- Knowledge of automation, scripting, and API integrations.
- Expertise in: Splunk Enterprise / Splunk Observability, New Relic, Grafana and Prometheus, Azure Monitor and Log Analytics, AWS CloudWatch and CloudTrail
- Experience with:
Application Performance Monitoring (APM)
Log Management and Analytics
Distributed Tracing
Infrastructure Monitoring
Synthetic Monitoring
Digital Experience Monitoring (DEM)
- AIOps & Intelligent Operations Event Correlation and Noise Reduction
Anomaly Detection and Predictive Analytics
Root Cause Analysis using AI/ML techniques
Event Intelligence and Service Dependency Mapping
Automated Incident Triage
Intelligent Alerting and Alert Optimization
Self-Healing and Auto-Remediation Frameworks
Operational Analytics and Service Health Modeling
Predictive Capacity Planning
Generative AI use cases for Operations and Monitoring