Communication Mode: Interactions are text-based, requiring strong written communication skills, typing speed, and attention to detail rather than verbal fluency.

Multitasking Capability: Agents can handle multiple customer interactions simultaneously (e.g., managing several chat windows or email threads), making these roles more cost-efficient and scalable for businesses.

Asynchronous Nature: Unlike real-time voice calls, non-voice support allows for delayed or asynchronous responses, giving agents time to research complex issues and craft accurate, documented solutions.

Common Tasks: Responsibilities include email support, chat support, data entry, back-office administrative work, order processing, content moderation, and technical support via digital platforms.

Work Environment: These roles are often less stressful than voice processes due to the absence of real-time pressure, though they can be volume-driven and require sustained focus on typing and screen management.

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits

- Adaptable schedule
- Life insurance
- Paid sick time
- Paid time off

Work Location: In person

📌 Non voice process (Chennai)
🏢 Infinity pulse enterprises
📍 Chennai