Operations Customer Expert:

Roles and Responsibilities

- Provide technical support to customers through phone calls, emails, or chats.

- Troubleshoot issues related to software applications, hardware devices, and network connectivity.

- Collaborate with internal teams to resolve complex customer complaints and escalations.

- Maintain accurate records of customer interactions using CRM software.

- Stay up-to-date with product knowledge and industry trends to provide effective solutions.

Desired Candidate Profile

- 0-1 year of experience in a similar role (customer service/technical support).

- Any Qualification Undergraduates or Graduates both can apply.

- Strong communication skills with fluency in spoken English; excellent written and verbal communication abilities.

- Proficiency in typing speed; strong interpersonal skills for building rapport with customers.

- Typing speed - 30 WPM/accuracy 90% Required.

Contact Details for Virtual or Face to Face Interviews:

- Reach out on (phone hidden) or [email protected]

Pay: ₹28,000.00 - ₹33,000.00 per month

Perks

- Commuter assistance

- Health insurance

- Life insurance

- Paid time off

- Provident Fund

Work Location: In person

📌 Operations Customer Expert-Chat (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar