Role: Operations Analyst Intern

About Company:

Blissclub is one of India’s fastest-growing apparel brands, built with a singular mission: to build comfortable and functional apparel for India. We are reimagining the apparel space not just designing products, but building a movement. What started as a community-first D2C brand has expanded into experience-led retail destinations where our Blissqueens don’t just shop, they connect, discover, and belong.

Founded in 2020 by ISB alum Minu Margeret, Blissclub raised its Series A of $15 million in May 2022, led by Eight Roads Ventures and Elevation Capital. This was followed by a Pre-Series B round of ₹33 crore and a Series B round of ₹160 crore, led by Singularity.

Featured on LinkedIn’s Top Startups list in 2022 and 2025, we’re one of India’s fastest-growing D2C brands redefining comfortable apparel for India.

Job Location: HSR Layout, Bangalore (on-site)

Duration: 3 months

About the Role:

This role sits across three things: returns, analytics, and warehouse operations.

You’ll own the returns function end-to-end across our D2C, B2B and retail channels, build the reporting and dashboards that give ops daily visibility, and work inside the live warehouse flow across our 3 fulfilment centres.

It’s a build role — you’ll be setting up processes and reporting from the ground up, not maintaining what already exists.

Project-driven, 3 months. You’ll be measured on what you ship.

What You’ll Own:

1. Returns & QC - D2C, B2B and Retail

- Own the returns flow end-to-end across all channels — customer returns, exchanges, RTO and RTV
- Build the SOPs for B2B and retail returns: inwarding triggers, TAT, ownership, and clear QC bucketing (pass, fail, damage, discard)
- Define segregation rules so retail and B2B inventory stays cleanly separated,



and handle exception cases with a documented approach
- Track QC outcomes on returned inventory, monitor recovery rates, and flag where value is leaking
- Build daily reporting on what came back, from which channel, and in what condition

2. Warehouse Operations

- Work closely with warehouse teams across our 3 fulfilment centres on day-to-day execution
- Track TAT adherence on returns inwarding, QC and putaway
- Support inbound execution - ensure warehouses are prepped for incoming shipments with explicit visibility on timelines and SKUs, and drive SLA adherence on inwarding and GRN closure
- Reconcile shipped vs received quantities at SKU level, identify gaps (shortage, excess, damage), dig into root causes, and drive corrective action
- Coordinate with warehouse teams and 3PL partners to unblock stuck inventory

3. Ops Analytics & Dashboards

- Build the dashboards and reporting layer for operations
- Pull data across systems, build views, and ship insights not raw data dumps
- Extend coverage beyond returns: first mile, mid mile, last mile and POs

What We’re Looking For:

- Recent graduate, or 0–1 years in operations, supply chain, e-commerce, or analytics
- SQL - comfortable writing queries and working with large datasets
- Strong Excel / Google Sheets
- Comfortable using AI tools (Claude, etc.) to move faster on analysis and automation
- A real understanding of how an e-commerce order moves - order, pick, pack, ship, deliver, return, refund, RTO
- Quick learner and problem solver. You’ll be handed ambiguity, not instructions
- Ownership mindset. In a startup nobody briefs you every morning - you find the gap and close it
- Curiosity about D2C and about Blissclub specifically

What You Get:

- A high-ownership scope to run with
- Exposure across 3 fulfilment centres and D2C, B2B, marketplace and retail channels
- Direct working relationship with the ops leadership team

www.blissclub.com

📌 Operations Analyst Intern (Bengaluru)
🏢 BlissClub
📍 Bengaluru