Job Summary

We are looking for a detail-oriented and proactive Operations Assistant to support the smooth coordination of daily operations across our resort properties. The role involves coordinating between the corporate office and properties, monitoring operational requirements, preparing reports, following up on pending tasks, and ensuring timely execution of management instructions.

Key Responsibilities

Operations Coordination

- Act as the communication link between the corporate office and resort properties.

- Monitor operational requirements and follow up with property teams on pending tasks.

- Travel to resort properties as required to assess operational requirements, conduct inspections, and support property teams.

- Identify operational gaps during property visits and coordinate with the concerned teams for corrective action and timely closure.

- Collect daily operational updates from all properties and submit reports to management.

- Coordinate procurement requirements and track purchase requests.

- Ensure timely implementation of management instructions across properties.

- Support new project developments and operational setup activities.

- Coordinate with property teams, vendors, and internal departments to ensure smooth operations.

- Follow up on operational issues and ensure timely closure.

Reporting & Documentation

- Prepare daily, weekly, and monthly operational reports.

- Maintain operational reports, trackers, schedules,



and management dashboards.

- Record meeting minutes and follow up on assigned action items.

- Prepare reports related to occupancy, maintenance, purchases, and overall operational performance.

- Maintain accurate and up-to-date operational records and documentation.

- Assist management with data collection and analysis for operational decision-making.

Preferred Skills & Qualifications

- Strong reporting and documentation skills.

- Excellent communication and coordination abilities.

- Good attention to detail and problem-solving skills.

- Robust time management and follow-up skills.

- Ability to coordinate with multiple properties and teams simultaneously.

- Knowledge of operational coordination and vendor management.

- Good proficiency in MS Excel, Word, and other office tools.

- Familiarity with hospitality management software is an added advantage.

- Previous experience in hospitality, resort operations, administration, or a similar role is preferred.

What We’re Looking For

- Proactive and responsible approach to work

- Ability to work under deadlines and manage multiple tasks.

- Strong organizational and follow-up skills.

- Willingness to coordinate with different teams and resort locations.

- Professional communication and interpersonal skills.

Pay: ₹18,000.00 - ₹25,000.00 per year

Benefits

- Flexible schedule

Work Location: In person

📌 Operation Assistant (Kakkanad)
🏢 Willmount Resorts
📍 Kakkanad