Core objective: Omnichannel Execution, Inventory Accuracy & System Availability

1. Omnichannel Operations
– Own end-to-end operational execution of the Omni business across stores, warehouses and marketplaces.

2. Inventory Accuracy & Sync

– Ensure physical, system and marketplace inventory are accurately synchronised and correctly exposed.

3. Portal Management
– Manage marketplace/portal configuration, inventory mapping, order flow and Omni integrations.

4. Store Onboarding
– Drive onboarding and activation of recent stores on the Omni ecosystem, including configuration and go-live.

5. Order Fulfilment
– Monitor Omni order fulfilment, cancellations and SLA adherence; resolve operational gaps.

6. Technical Issue Resolution
– Own resolution of Omni-related system, integration, API and portal issues with IT/platform partners.

7. Reconciliation & Controls

– Own reconciliation of Omni orders, inventory, returns, cancellations and financial transactions.

📌 Omni Channel & Inventory Control Manager (Gurugram)
🏢 BIBA Fashion
📍 Gurugram