​About the Role

We are an architecture and interior design consultancy. We are looking for a high-energy, , and organized candidate to lead our client experience and business growth operations.

You will be the primary "voice" of the studio, responsible for turning social media interest into converted projects and ensuring our existing clients receive world-class service.

​Key Responsibilities

​Lead Conversion & Sales:

Manage leads- conduct initial discovery calls- explain our design consultancy model - and follow up systematically.

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Client Relationship Management (Gatekeeping):

Act as the dedicated point of contact for existing clients. You will handle routine queries, provide project updates, and pass on technical questions for the design team, allowing our architects to focus on creative work.

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Operations & Coordination:

Manage the studio’s task management system, schedule site visits, and coordinate the Principal Architect’s calendar.

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Financial Tracking

Proactively manage project billing, send milestone-based invoices, and follow up on payments to ensure cash flow.

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Social Media Engagement

Monitor social media groups and platforms to ensure 100% response rates and maintain the firm’s professional reputation online.

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Required Skills & Qualifications





​Exceptional Communication:

Fluent in English and Hindi (verbal and written).

​Sales Mindset:

A proactive approach to following up with leads and the ability to persuasively communicate the value of professional design services.

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Highly Organized

Proficiency in MS Office 365 Workspace (Word, Excel) and experience using task management or CRM tools.

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Professionalism

Ability to handle high-net-worth clients with patience, empathy, and clarity.

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Experience:

Prior experience in consultancy or client-facing roles within a design/creative firm is highly preferred.

​Why Join Us?

This is a unique opportunity to join a niche, premium design consultancy and play a direct role in scaling the business. You will work in a creative, fast-paced setting where your contribution directly impacts the firm's growth and client satisfaction. This gives you an immense opportinuty to grow.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Experience

- Office management: 1 year (Required)
- Architecture Industry: 1 year (Preferred)

Language:
- English (Required)

Location:
- Chittaranjan Park, Delhi, Delhi (Preferred)

Work Location: In person

📌 Office Coordinator (Chittaranjan Park)
🏢 STEP Design Firm
📍 Chittaranjan Park