Job Purpose To provide administrative support and assist patients throughout their hospital visit by ensuring smooth coordination, proper guidance, and quality patient care.

Key Duties and Responsibilities

- Assist patients and visitors with registration, appointments, and general enquiries.

- Guide patients to the respective departments, consultation rooms, and diagnostic areas.

- Support doctors, nurses, and other staff in coordinating patient movement and services.

- Assist elderly patients and patients requiring additional support within the hospital.

- Maintain patient records, files, registers, and other office documents as required.

- Handle telephone calls, patient enquiries, and appointment-related communications.

- Coordinate with reception, billing, nursing, and other departments to ensure smooth patient flow.

- Assist with filing, photocopying, document handling, and other routine office duties.

- Ensure patient comfort, maintain confidentiality,



and communicate politely with patients and attendants.

- Maintain cleanliness and orderliness in the assigned work area and report any issues to the supervisor.

- Follow hospital policies, patient safety guidelines, and infection control procedures.

- Perform any other duties assigned by the reporting officer or management.

Qualifications and Skills

- Minimum Plus Two qualification; graduation is preferred.

- Positive communication and interpersonal skills.

- Basic computer knowledge.

- Patient-friendly attitude, patience, and willingness to assist elderly patients.

- Ability to work as part of a team and manage assigned responsibilities efficiently.

- Previous hospital experience will be an added advantage.

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Office Assistant cum Patient care Executive (Thiruvananthapuram)
🏢 Sreenethra Eye Care
📍 Thiruvananthapuram