Role Overview

Responsible for managing assigned corporate merchant relationships and onboarding NTBs, driving POS/QR solutioning, delivering highquality service, and enabling crosssell through robust coordination with internal Business Units.

Key Responsibilities

- Manage and grow nominated corporate merchant portfolios with a focus on service excellence.

- Provide POS, QR and digital payment solutioning based on merchant requirements.

- Coordinate deployment, activation, and issue resolution with Operations, Service, Product & Tech teams.

- Drive crosssell of banking products including Current Accounts UPI solutions, lending and Insurance.

- Liaise with multiple Business Units for prospecting, lead sharing, and conversion of corporate opportunities.

- Ensure compliance across documentation, KYC, risk and onboarding processes.





- Support retention and revenue enhancement through regular merchant engagement.

Required Skills & Competencies

- Strong knowledge of POS/QR solutions and merchant acquiring processes.

- Excellent communication, relationship management and coordination skills.

- Ability to understand corporate merchant needs and design suitable solutioning.

- Proven ability to collaborate across business units and drive crosssell.

- Analytical mindset with focus on portfolio growth and issue resolution.

Qualification & Experience

- Graduate/MBA preferred.

- 57 years of experience in Merchant Acquiring / Corporate Relationship Management / Payments.

📌 National Account Manager - Merchant Acquiring (Ahmedabad)
🏢 Yes Bank
📍 Ahmedabad