Teleperformance (TP) is a French multinational leader in digitally integrated business services, specializing in customer experience management and business process outsourcing across more than 100 countries.

Role & responsibilities:

- Handle customer queries via inbound and outbound calls.
- Assist customers with service information, troubleshooting, and real-time solutions.
- Understand customer requirements and actively recommend suitable products or services.
- Resolve customer queries professionally while ensuring a high level of customer satisfaction.
- Adhere to company policies, quality standards, telephone etiquette, and compliance guidelines.

Preferred candidate profile:

- Education: Graduate freshers or Undergraduates with relevant experience.
- Experience:



Minimum 6 months of BPO experience is mandatory.
- Communication Skills: Excellent spoken and verbal English communication.
- Flexibility: Willing to work in rotational shifts (24*7).
- Eligibility Note: Candidates pursuing regular courses are not eligible.

Working Schedule:

- Days: 5 days per week.
- Shifts: Rotational shifts (24*7)
- Weekly Off:2 rotational weekly off.
- Leave Policy: No planned leaves allowed for the first 3 months.
- Cab Facility: Both side cab available.

Interested candidates, kindly share your updated resume to HR Diksha - (phone hidden) (WhatsApp your CV).

📌 Mega Hiring | International Voice Process - On Spot Offers | Noida.
🏢 TP
📍 Noida