MEGA HIRING I WORK FROM OFFICE OPPURTUNITY I KOLKATA I NEW TOWN I SALT LAKE

01 | CUSTOMER SUPPORT – ECOMMERCE NON-VOICE

FRESHER OPPORTUNITY

Qualification: Graduate / Undergraduate

Experience: Fresher

Salary: ₹14,000 – ₹16,000 In-Hand

Transport: One-Way Cab + ₹1,400 Travel Allowance

Shift: Rotational Shifts

Working: 5 Days

Weekly Off: 2 Rotational Offs

Location: New Town, Kolkata

Handle customer queries for an Ecommerce process through non-voice support channels. Understand customer concerns and provide clear, accurate and timely written resolutions.

The role involves supporting customers with order and service-related queries, documenting interactions appropriately and maintaining professional written communication throughout the customer journey.

Candidates should be comfortable working in a fast-paced customer-service environment while maintaining accuracy and quality.

Key Focus

Written Communication | Customer Support | Query Resolution | Accuracy | Response Quality | Customer Experience

02 | CUSTOMER SUPPORT – ECOMMERCE VOICE

FRESHER OPPORTUNITY

Qualification: Graduate / Undergraduate

Experience: Fresher

Salary: ₹15,000 In-Hand

Transport: One-Way Cab + ₹1,400 Travel Allowance

Shift: Rotational Shifts

Working: 5 Days

Weekly Off: 2 Rotational Offs

Location: New Town, Kolkata

Handle customer interactions over calls for an Ecommerce Customer Support process.

Understand customer concerns through effective probing and active listening, provide accurate information and guide customers towards appropriate resolutions.

Candidates should demonstrate professional communication,



customer-handling ability and a positive service-oriented approach throughout every interaction.

Key Focus

Voice Communication | Active Listening | Customer Handling | Problem Solving | Query Resolution | Service Quality

03 | CUSTOMER SUPPORT – TRAVEL VOICE

FRESHER OPPORTUNITY

Qualification: Graduate / Undergraduate

Experience: Fresher

Salary: ₹20,000 – ₹21,000 In-Hand

Transport: One-Way Cab + ₹1,400 Travel Allowance

Shift: Rotational Shifts

Working: 5 Days

Weekly Off: 2 Rotational Offs

Location: Current Town, Kolkata

Interact with customers over voice for a Travel Customer Support process and assist them with travel-related service queries.Understand customer requirements, communicate relevant information clearly and provide timely assistance while maintaining a skilled customer experience.Candidates should possess strong communication and listening skills along with the ability to understand customer concerns and provide appropriate solutions.

Key Focus

Travel Support | Voice Communication | Customer Handling | Query Resolution | Active Listening | Customer Experience

04 | CUSTOMER SUPPORT – HEALTHCARE VOICE

FRESHER OPPORTUNITY

Qualification: Graduate / Undergraduate

Experience: Fresher

Salary: ₹19,000 In-Hand

Transport:



One-Way Cab + Up to ₹3,000 Night Shift Allowance

Shift: Rotational Shifts

Working: 5 Days

Weekly Off: 2 Rotational Offs

Location: Salt Lake, Kolkata

Key Focus

Healthcare Support | Voice Communication | Customer Handling | Query Resolution | Active Listening | Customer Experience

05 | CUSTOMER SUPPORT – INTERNATIONAL TRAVEL VOICE

EXPERIENCED OPPORTUNITY

Qualification: Graduate / Undergraduate

Experience: Minimum 1 Year Experience in International Calling

CTC: Up to ₹3.9 LPA

Approx. In-Hand: Up to ₹25,000 Per Month

Salary Hike: Up to 30% over Last Drawn Salary, not exceeding the maximum offer

Additional: Incentives

Transport: One-Way Cab + ₹1,400 Travel Allowance

Shift: Rotational Shifts

Working: 5 Days

Weekly Off: 2 Rotational Offs

Location: New Town, Kolkata

Handle customer interactions for an International Travel Voice process, leveraging previous international calling experience to understand customer requirements and provide professional support.Candidates should demonstrate strong spoken English, effective probing, active listening and confident international customer handling.The role requires accurate communication, professional resolution handling and adherence to defined customer-service and process standards.

Key Focus

International Calling | Travel Support | Customer Handling | Communication | Query Resolution | Service Quality

Pay: Up to ₹390,000.00 per year

Application Question(s)

- LOCATION

Location:
- Kolkata, West Bengal (Required)

Work Location: In person

📌 MEGA HIRING ALERT- KOLKATA
🏢 Outpace Consulting
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