Key Responsibilities

Patient Management : Greet and assist patients upon arrival, manage the waiting area, coordinate queue times, and ensure a smooth experience throughout their visit to the clinic.

Voice Communication : Answer, screen, and route incoming phone calls professionally, providing clear information regarding clinic services, timings, and appointments.

Digital Correspondence : Manage the clinic's WhatsApp chat promptly to handle appointment bookings, share medical instructions, and address routine patient inquiries.

Proactive Administration : Anticipate daily clinic needs, prepare patient files ahead of schedule, and assist medical staff with administrative workflow to minimize delays.

Required Skills & Profile

Language Proficiency :



Excellent command of spoken and written English to ensure clear, professional communication with patients and staff.

Attitude : Highly proactive, self-motivated, and capable of resolving minor scheduling conflicts or patient concerns before they escalate.

Digital Fluency : Comfortable managing high-volume WhatsApp business chats and basic appointment management software.

Interpersonal Skills : Warm, empathetic, and qualified demeanor tailored to a healthcare environment.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Medical Receptionist (Dwarka)
🏢 Twacha Skin Clinic
📍 Dwarka