Role Overview The Junior Business Analyst will support healthcare process analysis and requirement documentation across claims and pre-authorization workflows. This role focuses on learning domain, assisting senior team members, and contributing to process improvement and technology-enabled solutions.
Key Responsibilities
- Support analysis of end-to-end healthcare workflows, including claims and pre-authorization processes.
- Apply basic working knowledge of ICD, CPT, HCPCS and healthcare terminology during analysis.
- Assist in current-state documentation, process mapping, and data analysis.
- Support gap analysis to identify errors impacting TAT and productivity.
- Document business and functional requirements under guidance.
- Assist in preparing PRD, SD, and functional documents.
- Coordinate with IT and product teams for requirement clarifications.
- Participate in client calls and internal discussions as required.
- Support UAT, validation, and documentation updates.
- Assist in managing change requests and tracking requirements.
Qualifications & Skills
- MBBS / MD or healthcare background (or equivalent clinical exposure)
- 0–3 years of experience in healthcare operations or analysis
- Basic understanding of claims and pre-auth workflows
- Exposure to healthcare coding standards (ICD, CPT, HCPCS)
- Strong documentation and communication skills
- Willingness to learn healthcare IT, AI, and automation concepts
Success Indicators
- Accuracy and completeness of documentation
- Speed of learning healthcare workflows
- Contribution to error reduction and process improvement
Pay: ₹300,000.00 - ₹700,000.00 per year
Perks
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- willing to do work on Saturday & Sunday
Education:
- Bachelor's (Required)
Experience:
- Insurance: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)