Key Responsibilities :
Job Location : Pune/Chennai
Shift : EST Time zone
- Lead the design, implementation, transition, stabilization, and ongoing management of centralized digital marketing operations.
- Build, lead, and develop multi-functional teams supporting Digital Coordination, Paid Media Operations, Creative Production, Website Services, Reporting, Listings Management, Reputation Management, and other digital-advertising functions.
- Define workforce-planning, forecasting, capacity-management, scheduling, productivity, and utilization frameworks to support current and future business needs.
- Partner with stakeholders to assess existing workflows, identify improvement opportunities, and implement standardized operating procedures.
- Own operational governance through business reviews, service reviews, KPI reviews, risk-management forums, and executive reporting.
- Provide strategic guidance and subject-matter expertise on digital marketing operations, platform capabilities, workflow design, and resource planning.
- Ensure compliance with contractual requirements, information-security standards, audit requirements, and operational controls.
- Support business growth initiatives, solution design, due diligence activities, transition projects, and new capability development.
Must-Have Skills
- Robust leadership experience managing Digital Marketing Operations, Advertising Operations, Media Operations, Marketing Services, or Agency Operations.
- Deep understanding of digital marketing ecosystems, including Paid Search, Paid Social, Programmatic Advertising, Display, Video, Audio, CTV/OTT, Website Services, SEO, Local Search, Analytics, Creative Services, and Reputation Management.
- 12-18 years of experience in Digital Marketing Operations, Advertising Operations, Agency Operations, Marketing Services, Business Operations, Shared Services, or Service Delivery leadership roles.
- Minimum 5 years of experience leading managers and multi-functional operational teams.
- Demonstrated experience managing large-scale digital marketing or advertising delivery organizations.
- Experience supporting enterprise clients, advertising agencies, media organizations, or digital marketing service providers
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