About ShipDelight:-

ShipDelight is an intelligent logistics platform that helps brands make their fulfilment smarter, faster and more profitable. Through our technology-enabled logistics solutions, courier aggregation capabilities and 4PL services, we help businesses improve their post-purchase logistics experience.

Our vision is to become India's top intelligent logistics platform, making fulfilment smarter, faster and more profitable for every brand we serve.

Role Overview:-

We are looking for a revenue-driven sales professional to lead new business acquisition for ShipDelight's Forward Logistics / B2C 4PL business across India .

This is a hands-on, individual-contributor role for someone who can independently identify prospects, generate leads, engage decision-makers, negotiate commercials and convert opportunities into paying customers.

The primary expectation is simple: generate recent business and deliver revenue.

You will be responsible for developing a strong sales pipeline, acquiring new D2C brands and enterprise customers, and achieving assigned revenue and gross-margin targets.

Key Responsibilities:-

- Drive new customer acquisition for ShipDelight's Forward Logistics / B2C 4PL services across India.
- Identify and approach D2C brands, e-commerce businesses and enterprise customers with significant shipping requirements.
- Independently generate leads through prospecting, networking, referrals, industry connections and other relevant channels.
- Engage founders, business owners, e-commerce heads and supply-chain decision-makers to understand their logistics requirements.




- Present ShipDelight's 4PL and courier aggregation solutions based on customer needs and business potential.
- Own the complete sales cycle, from lead generation and qualification to meetings, proposals, commercial negotiations and deal closure.
- Achieve assigned monthly, quarterly and annual new-business revenue and gross-margin targets.
- Build and maintain a qualified sales pipeline, with regular follow-ups and accurate sales forecasts.
- Coordinate with Operations, Onboarding, Finance and other internal teams to validate feasibility, finalise commercials and ensure a smooth customer handover.
- Develop long-term customer relationships and identify opportunities to expand business where appropriate.
- Track market developments, competitor offerings and customer requirements to identify new revenue opportunities.

What We Expect From You:-

- Minimum 4 years of relevant experience in logistics sales or business development.
- Demonstrated experience in acquiring new customers and closing business deals.
- Strong understanding of logistics services, preferably 4PL, courier aggregation, e-commerce logistics, D2C fulfilment or express logistics.
- Ability to independently generate leads,



build a pipeline and convert prospects into customers.
- Strong commercial acumen, negotiation skills and the ability to sell based on customer value.
- A clear understanding of revenue targets, sales conversion and profitable business growth.
- Comfort engaging senior decision-makers and managing the complete sales cycle.
- A proactive, persistent and accountable approach to achieving sales targets.

How Success Will Be Measured Your performance will be measured by:

- Achievement of assigned current-business revenue and gross-margin targets.
- New customers acquired and successfully converted into business.
- Quality and conversion of the sales pipeline.
- Ability to generate opportunities independently and close deals.
- Accuracy of sales forecasting and quality of customer handover.

Our C.O.R.E Values At ShipDelight, we believe in:

- C – Customer Centricity: Understand customer needs and create reliable, valuable logistics experiences.
- O – Ownership & Outcome Focused: Own commitments, solve problems and deliver measurable business outcomes.
- R – Respect & Professionalism: Work transparently, communicate clearly and collaborate effectively.
- E – Embracing Technology & Innovation: Use technology, data and smarter solutions to address logistics challenges.

We are looking for someone who reflects these values while building sustainable, profitable business. If you have a proven track record in logistics sales, enjoy winning new customers and are motivated by revenue ownership, we would like to hear from you.

📌 Manager / Senior Manager – 4PL Sales (Mumbai)
🏢 ShipDelight Logistics Technologies
📍 Mumbai