Revenue Operations Manager

Reporting To:Director of Marketing

Location:India (Remote, Hybrid) with US time overlap

Position:

The Revenue Operations Manager is a key member of the Go-To-Market (GTM) team and is responsible for system management, data management, reporting, and monitoring the revenue operations process from first touch through customer acquisition, expansion, and retention.

With a focus on the systems that enable a successful revenue-generating organization, the Manager is a trusted resource across Sales, Customer Success, and Marketing providing insights, support, and direction to improve existing processes while introducing ideas for improvement.

At Infinx, this role owns the integrity of the commercial data model that leadership runs the business on: the Salesforce Opportunity object, the custom Contact Journey (CJ) object, and the funnel that connects them CRL MQL SAL PDC SQO Closed Won. The Manager is accountable for making that funnel measurable, trustworthy, and consistent from biweekly reporting through to the board summary.

This position will ensure cross-functional collaboration and integration among Sales, Marketing, Customer Success, Operations, Product Management, and Finance departments.

Responsibilties:





- A minimum of 7 years working in business management, sales operations, sales planning, or revenue operations
- Expert-level knowledge of Salesforce with a minimum of 3 years of administrator experience. Preference for Administrator Certification or Advanced Administrator Certification
- Experience with custom objects and non-standard funnel models (i.e. comfort working beyond the standard Lead/Contact/Opportunity path)
- Preference for candidates with experience in Power BI, Tableau, or comparable BI tooling; SQL/SOQL and advanced Excel strongly preferred
- Experience with marketing automation and CRM integration (HubSpot or similar) preferred
- Keen ability to identify bottlenecks or process change and respond with new ideas or changes
- Solid analytical, operational, problem-solving, planning, and project management foundation
- Excellent written and verbal communication skills
- Be passionate about technology and desire to further their personal knowledge and expertise
- Excellent communication and presentation skills
- Excellent project management and organizational skills
- Healthcare, HealthTech, or Revenue Cycle Management experience preferred

📌 Manager - Revenue Operations (Mumbai)
🏢 Infinx
📍 Mumbai