About Voya:

Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation.

We support and deliver innovative solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.

More information about us is available at: https://www.voyaindia.co

Role Summary:

Drive operational and financial performance against established KPIs.

Lead and develop high-performing teams while fostering a culture of engagement and accountability.

Partner with US and India stakeholders to ensure operational excellence.

Identify and implement process improvement and efficiency initiatives.

Ensure adherence to quality, compliance, and governance requirements.





Develop succession plans and career development opportunities for team members.

Promote effective communication and collaboration across functions.

Roles & Responsibility:

Proven experience leading teams in a people management capacity.

Strong operational, analytical, and problem-solving skills.

Ability to influence stakeholders and drive strategic initiatives.

Experience in managing productivity, quality, and customer service outcomes.

Strong communication and leadership capabilities.

Ability to work effectively in a rapid-paced and dynamic environment.

Primary Skill:

People Management, Retirement Services/EB,

Proven experience leading teams in a people management capacity.

Secondary Skill:

Excellent communications and analytical skills,problem-solving skills

Should be self-starter, self-motivator, proactive & target oriented

Qualifications:

Graduate

Location:

Bangalore / Pune / Noida / Hyderabad

📌 Manager - Operations (India)
🏢 Voya Financial
📍 India