Job title: Customer Service Presales

Location : Bengaluru / Pune

Work Mode : Work From Office

Candidate Specification: 7+ years overall, Relevant – 7+ years

Candidate Location : Pan India

Education and Certification: Any Graduation

Lead presales activities, including responding to RFPs/RFIs, preparing proposals, and conducting client presentations.

Develop solution architectures and technical roadmaps tailored to client needs.

Collaborate with sales teams to define go-to-market strategies and value propositions.

Conduct competitive analysis and market research to refine solutions.

Provide industry-specific consulting across BFSI, Retail, Manufacturing, Healthcare, or other domains.

Analyse business challenges and recommend digital transformation strategies.

Work closely with clients to define business requirements and translate them into technical solutions.





Drive process optimization and automation initiatives using emerging technologies.

Act as a trusted advisor to clients, ensuring alignment between business goals and technology solutions.

Collaborate with delivery teams to ensure seamless execution of proposed solutions.

Key Technical Skills 8-15 years of experience in presales, solutions consulting, or domain consulting.

Solid expertise in solution architecture, business analysis, and consulting methodologies.

Experience in cloud, AI/ML, automation, and digital transformation solutions.

Preferred knowledge of industry-leading tools and platforms (e.g., AWS, Azure, Salesforce, SAP, ServiceNow).

Excellent communication, presentation, and stakeholder management skills.

Ability to work in a fast-paced, client-facing environment.

📌 Manager Customer Service Presales - GO/JC/4758/2026 (Pune)
🏢 Golden Opportunities
📍 Pune