Role & responsibilities

- Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations.

- Tackle complex development, automation and business process problems.

Champion

Cvent standards and best practices.

- Ensure the scalability, performance, and resilience of security related systems and processes.

- Work with product development teams, Information Security, Cloud Automation and other SRE teams to ensure a holistic understanding of security concerns and their effective and efficient identification and resolution.

- Identify recurring problems and anti-patterns in development, operational and security processes.

- Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions.

- Give back by working on and contributing to Open-Source projects.

Preferred candidate profile

- 8-15 years of hands-on experience in Site Reliability Engineering with a demonstrated track record of owning reliability, security, and operational excellence at scale in production environments.

- Excellent communication skills and a track record of driving alignment across multi-disciplinary teams.

- A passion for and track record in making things better for your peers.

- Hands-on experience with AWS WAF — including rule authoring, rate-based rules, bot control integration, WAF rule group management, and multi-product WAF sharing strategies (e.g., managing WAF rule limits across applications sharing the same WebACL).

- Experience designing and implementing DDoS protection using AWS Shield Advanced — including transitioning endpoints from count to block mode, building observability solutions (Lambda + CloudWatch alarms), and selfservice enablement for product teams.

- Experience with bot mitigation strategies — including AWS Bot Control,



silent challenge / token-based traffic classification (verified humans, verified bots, unknown traffic), JA4+ASN fingerprinting, and evaluation of thirdparty bot mitigation vendors (e.g., Datadome).

- Experience managing AWS services and operational knowledge of running applications in AWS — ideally via automation and Infrastructure as Code (IaC) using CloudFormation or CDK.

- Robust understanding of CI/CD pipelines — experience with Jenkins or equivalent, PR-based deployment workflows, build/test/deploy automation, and troubleshooting pipeline failures in distributed environments.

- Incident management experience — able to act as IC, write clear incident summaries, drive RCA, and coordinate resolution across teams under pressure.

- Change management discipline — ability to communicate changes proactively to stakeholders, document rollout strategies, and manage phased production deployments with rollback plans.

- Fluent in at least one scripting language such as TypeScript, JavaScript, Python, Ruby, or Bash.

- Experience with SDLC methodologies (preferably Agile).

- AI-assisted Workflow & Process Automation — experience using or building AI-powered automations in operational contexts, such as automated incident summarization, alert enrichment, change risk assessment, or post-mortem drafting using LLM integrations (e.g., via MCP tools, Slack bots, or custom pipelines).

- AI & Automation Literacy (Must Have): Practical understanding and hands-on exposure to AI fundamentals as applied to SRE and operational workflows:

- Prompt Engineering — ability to design effective prompts for LLMs to assist with incident analysis, RCA generation, runbook creation, and on-call triage.

- Retrieval-Augmented Generation (RAG) — basic understanding of RAG patterns; ability to leverage or contribute to RAG-based internal

📌 Lead SRE (Security) (Bengaluru)
🏢 Cvent
📍 Bengaluru