JD: Amazon Connect Expert

Objectives of this role

- Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company
- An Amazon Connect expert for a hybrid role combining production support and development.

In addition to AWS development skills, the ideal candidate should have production support experience using monitoring tools such as Dynatrace and Splunk.
- Define and document best practices and strategies regarding application deployment and infrastructure maintenance
- Provide guidance, thought leadership, and mentorship to developer teams to build their cloud competencies
- Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design
- Manage cloud environments in accordance with company security guidelines

Responsibilities

- At the direction of lead architects, develop and implement technical efforts to design, build, and deploy AWS applications, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics
- Participate in all aspects of the software development lifecycle for AWS solutions, including planning, requirements, development, testing, and quality assurance




- Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures
- Educate teams on the implementation of recent cloud-based initiatives, providing associated training when necessary
- Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity

Required Skills And Qualifications

- Three or more years of experience in architecting, designing, developing, and implementing cloud solutions on AWS platforms
- Understanding of and experience with the five pillars of a well-architected framework
- Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics
- Proven ability to collaborate with multidisciplinary teams of business analysts, developers, data scientists, and subject-matter experts

Preferred Skills And Qualifications

- Bachelor’s degree (or equivalent) in computer science, information technology, or mathematics
- Knowledge of web services, API, REST, and RPC
- AWS certification.

📌 Lead Software Engineer (Hyderabad)
🏢 Virtusa
📍 Hyderabad