Responsibilities

Update this JD- :

- IntelliTracs upgrade activities.
- Complete end to end process of Agent processing , automated Case creation & attachment.
- Understanding of the Admin modules viz.

Decision

Tree Knowledgebase Concepts Action template user access etc.

- Positive understanding of PIM applications like IntelliDirect , Mbgateway , Reformatter ,Agent services etc.
- DevelopmentunitRegressionE2E testing.
- System testing and deployment ,release process , change request , post production support and warranty.
- BAU L2L3 Support related to IntelliTracs ,Intellitran Research and Intellimatch applications.

Mandatory Skills

- Crystal Reports.
- Microsoft Technology - SSIS packages and Visual Studio.
- Microsoft SQL Server ,Technology (packages, etc.).
- Should be able to readbuildmodify SQL queries.

Develop Stored

Proc’s ,views, functions etc.





- Requirement gathering and technical specification documentation.
- Release packages deployment change requests and post deployment support.
- Windows application Server 2022
- Communication , analytical skills, systems analysis ,investigation and resolutions.
- Technical expertise in documentation - code reviews, deployment process ,Tech Spec’s, project documentations etc.

Payment System Desired Skills

- handling SWIFT mandatory projects.
- Payment modernisation – Swift MT ISO MX messages.
- Understanding of IBM WebSphere MQ
- Windows batch processing and services.
- Financial banking experience.
- Service Now and Jira
- IntelliSuite Set of Applications - IntelliTracs, IntelliTran , IntelliMatch and NextGen

📌 Lead Software Engineer (Chennai)
🏢 Virtusa
📍 Chennai