Job Requirements

Serve as an internal consultant and Veeva Vault expert for IT and business partners across regions and business areas. Participate in business requirement gathering and design activities with business & IT stakeholders as part of scrum team. Perform delivery activities through Design / Build / Test / Deploy phases for regular releases and key Veeva platform initiatives.

Design and build extensions for Veeva Vault to accommodate custom business flows. Ensure that all system security and control procedures are implemented and tegration configuration. Manage/Update JIRA Board during the lifecycle of an implementation focusing on requirements gathering, configuration, validation/testing, training, and go-live activities during releases work towards incident-reduction and automation.

Also, update Service Now (ticket management tool) for all events with respect to the incidents, service requests, changes and problems. Drive small modules in support transitions and ensure application stability when taking over BAU support of new applications. Solid understanding of content management concepts.

Solid technical knowledge and experience in Veeva Vault Clinical Suite (TMF, CTMS, SSU) Working experience in Veeva Vault product in Clinical space – eTMF, CTMS, SSU, RIM, Quality Docs etc.



or Commercials space. Alternatively, working experience in Documentum will also be considered. Knowledge of SQL to write queries to help understand the integration requirements to be enabled via API led integrations. within Platform.

Knowledge of support processes like Incident Management, Problem Management, Change Management and experience working in support teams. Knowledge of Clinical Trial processes across pharmaceuticals/biotechnology specifically as they relate to Clinical studies. Total IT – 6+ years / relevant experience -5+ Direct experience in clinical software solutions (clinical operations), TMF operations, and/or trial management to enable Study design, conduct, monitor and closure activities.

Knowledge and experience in J2EE framework and Python.

Experience working with JIRA, Service Now.

Experience in Agile ways of working. Basic knowledge and experience in integration technologies like Snaplogic or Mulesoft.

Experience of working in agile teams using methodologies such as SCRUM and SAFe. Knowledge in Veeva Site payments & Site connect modules would be a big plus EDUCATIONAL BACKGROUND: Degree in Engineering/Life Science

Work Experience

7-10Years

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