- Handle technical and general queries from the customers – post the sales process has been concluded, about Smile correction/ Smile straightening services.
- Tele consultation in case of escalations.
- Handle dental specific queries pertaining to our services.
- Overall Problem solving for patients and coordination as necessary.
- Handle any operations related activities that may be required.
- Tabulate and record responses. Generate relevant reports from the same.
Requirements:
- Graduated as MDS in orthodontist
- A positive understanding of aligner treatments and procedures as IPR and attachments
- Aligner certification preferable
- Good communication skills to explain and make the patients comfortable.
- Role involves - internal city travelling to clinics in different parts.