- Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
- Role & responsibilities
- Respond to client’s queries accurately (via phone, live chat, email and case management system)
- Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)
- Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests
- Provide clarification of HR policies and procedures
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Organize knowledge sharing sessions both within the team and cross teams
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool
- Liaison with third parties, vendors and multiple stake holders
- Reporting errors and issues to the Team leader on time
- Ensuring quality and timeliness of work
- Focused, diligent,



high on quality and timeliness are the basic requirements for the role
- Reporting data for personal performance and maintaining personal tracker
- Exhibit strong problem-solving and business acumen skills
- Demonstrate advanced proficiency in written and verbal communication skills

- Experience of managing employee life cycle activities like Employee queries, HR Data, Workforce administration, case management, helpdesk, etc.

- System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.)
- Experience of maintaining data in excel, Pivot, V Look up
- Positive working knowledge of MS Office
- Handle complex problems raised by client and provide solution
- Handle the client communication and client Reporting
- Excellent job organization and time management skills
- Attention to details and very good analytical skills;
- Good communication skills
- Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members

- Preferred candidate profile
- A strong will to enter the HR field Depending on your professional experience: either Graduate studies or experience in managing employee life cycle activities is necessary (like remuneration/payroll administration, Mobility, Workforce administration, case management, helpdesk, etc.)

📌 Job Opportunity | Fresher | HR Operation Capgemini | Kolkata
🏢 Capgemini
📍 Kolkata