Job Opening For -Call Center Spanish Representative Intellisight

Greetings from Intellisight India Pvt Ltd.

We are looking for a Call Center Spanish Representative who will be the liaison between our company and our patients. The successful candidate will be able to accept ownership for effectively solving Spanish Patients' issues, complaints, and inquiries; keeping patients' satisfaction at the core of every decision and behavior.

Managing Spanish Inbound Calls from the Spanish patient/ PCP / Insurance in a professional manner

Provide accurate information and resolve Spanish patients inquiries and complaints

Build sustainable relationships and engage patients by taking the ownership of the situation

Keep records of all conversations in our call center database in a comprehensible way

Utilize active listening skills to understand patient needs and ensure their satisfaction.

Document every interaction and update the records with accurate information.

Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.

Minimum 2 to 6 years of strong experience in any of the areas of Spanish Customer Service, Sales and collections

Robust verbal communication skills along with active listening

Candidates must have a bachelors degree.

Permanent Work from Home.

knowledge of the Medical Industry is a plus.

No work gap

Age limit 35 years, especially night shifts.

US shift, 08:00 am EST to 5:00 pm EST, Mon to fri

Weekends Off





No Incentives (will launch soon)

Contact HR @ (phone hidden) or mail [email protected]

Role: Voice / Blended - Other

Industry Type: Analytics / KPO / Research

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation

Key Skills

Skills highlighted with are preferred key skills

Spanish customer support Calling Us Voice Process

Voice

About company

Intellisight has captive business involving major Physician groups. Ambulatory Surgical centers, imaging centers & an HMO(Managed Care Unit). We at Intellisight have taken a lead position for the past 21 years & have acquired major contracts this year for end to end Medical Billing & Coding Services for a few large Physician groups in United States. Our long term contracts for end to end billing are in specilization of Orthopedic, cardiology, Urology.

Company Info

Address:304 3rd floor , Meridian plaza, Beside Lal , Hyderabad, Telangana, India

Role: Healthcare & Life Sciences - Other Industry Type: Analytics / KPO / Research Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other Education UG: Any Graduate Key Skills Skills highlighted with are preferred key skills Inbound Voice Process International Voice Bpo Voice Voice Customer Service BPO US Process Voice Support Outbound Process Customer Care

📌 Job Opening For -Call Center Spanish Representative (New Delhi)
🏢 Intellisight
📍 New Delhi