We are looking for an IT Support Engineer (4+ years) to keep our Mumbai trading office secure and running – desktops, user access, devices, backups and IT vendors. You troubleshoot first, close issues yourself and report daily. The role works a rotational shift that covers the pre-open and the MCX evening session.

Principal Responsibilities

- Endpoints: Windows 10/11 and Office support, patching and closing VAPT findings within audit timelines, antivirus/EDR hygiene and browser-extension control.

- Identity and access: Active Directory/GPO, Google Workspace and Microsoft accounts, joiner setup and leaver offboarding with access logs.

- Devices: Scalefusion MDM (enrolment, location, compliance), Apple Business Manager, and dispatch of mobiles and laptops to Mumbai and GIFT City.

- Backups and monitoring: Acronis backups and restore tests, Zabbix/PRTG alert follow-up.

- Assets and licences: IT asset inventory, software licence renewals and DSC token issues.

- Connectivity support: VPN user setup and first-level checks on office internet faults, escalating to the network team and ISPs.

- Vendors:



coordinate SOC/VAPT, AMC and service vendors, including the weekly SOC report, and prepare quotes and comparisons for management.

- Send a daily task summary and keep an open-items tracker current.

Job Requirements

- 4+ years in IT support or systems administration, preferably at a broker, bank or trading firm.

- Hands-on with Active Directory/GPO, Windows patching and endpoint security.

- Works independently: diagnoses before escalating or calling users, and closes issues end to end.

- Willing to work a rotational shift (Monday to Saturday) that includes the MCX evening session.

- MCSA, CompTIA or similar certification preferred.

Preferred Qualifications

- MDM administration (Scalefusion, Intune or similar).

- Awareness of SEBI's cybersecurity framework (CSCRF) and cyber audit evidence preparation.

Pay: Up to ₹800,000.00 per year

Advantages

- Health insurance

- Life insurance

- Provident Fund

Work Location: In person

📌 IT Support Engineer (Mumbai)
🏢 Pashupati Capital Services
📍 Mumbai