12 Oct
|
Ranjitha tex
|
Coimbatore
12 Oct
Ranjitha tex
Coimbatore
– International Voice Process (US Healthcare – Patient Calling)
Job Title: Customer Support Executive – International Voice Process
Process: US Healthcare – Patient Calling
Location: Coimbatore, Tamil Nadu
Salary: ₹20,000 – ₹30,000 per month
Job Type: Full-Time
Shift: US Shift / Night Shift
Week Off: Fixed Saturday and Sunday Off
Job Overview
We are hiring candidates for the International Voice Process in the US Healthcare domain. The role involves handling inbound and outbound calls with patients in the United States, assisting them with appointments, follow-ups, healthcare-related queries, and patient coordination while ensuring excellent customer service.
Roles and Responsibilities
- Handle inbound and outbound calls from US patients.
- Assist patients with appointment scheduling, confirmations, reminders, and follow-ups.
- Provide information regarding healthcare services and patient coordination.
- Follow up with patients regarding referrals, medical appointments, and pending documentation.
- Update and maintain accurate patient information in the system.
- Coordinate with healthcare providers and internal teams to resolve patient queries.
- Maintain patient confidentiality and follow company policies and healthcare guidelines.
- Ensure high-quality communication and meet daily productivity targets.
Eligibility Criteria
- Any Graduate or Undergraduate candidates can apply.
- Freshers and experienced candidates are welcome.
- Excellent English communication skills are mandatory.
- Good listening, interpersonal, and problem-solving skills.
- Basic computer knowledge and typing skills are required.
- Candidates must be willing to work in US night shifts.
Salary and Benefits
- Salary: ₹20,000 – ₹30,000 per month, based on experience and communication skills.
- Fixed Saturday and Sunday weekly off.
- Training and career growth opportunities.
- Other advantages as per company policy.
Interested candidates can share their updated resumes for further details and interview scheduling. Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 International voice process - US Healthcare (Experienced) (Coimbatore)
🏢 Ranjitha tex
📍 Coimbatore