Must-have requirements

- Strong verbal and written communication skills with ability to communicate clearly and professionally

- Ability to understand, troubleshoot, and resolve process-related queries accurately

- Comfortable working in a high-volume, target-driven contact center setting

- Ability to navigate multiple systems, tools, knowledge bases, and case-management platforms

- Strong attention to detail and ability to follow defined SOPs, processes, and policies

- Strong problem-solving and decision-making skills within defined authority levels

- Ability to manage difficult interactions and maintain professionalism under pressure

- Strong accountability for individual quality, productivity, attendance, and overall performance

Nice-to-haves

- Experience in E-Commerce, Seller Support, Customer Support, Contact Center, or BPO environment

- Proactive mindset with ability to identify seller pain points and contribute meaningful operational feedback

- Willingness to learn new products, processes, systems, and policy changes quickly

To apply kindly share your CV on : (phone hidden) (HR Vishakha)

📌 International customer support (Jaipur)
🏢 Transcom
📍 Jaipur