- Primary Objective: Connect with prospective and existing policyholders via phone to pitch insurance plans (life, health, motor, or general insurance), generate leads, and resolve queries.

Key Responsibilities

- Outbound &
- Cold Calling:

Dial a high volume of leads daily to pitch insurance products or set up financial/policy review appointments.

- Needs Assessment: Understand customer requirements, explain policy terms, coverage limits, benefits, and exclusions clearly.

- Lead Conversion &

- Sales:

Guide prospects through the application and buying process to meet monthly sales or conversion targets.

- Customer Support &

- Follow-up:

Handle incoming calls, resolve policy complaints, assist with renewals, and track follow-ups

- Data Management: Accurately update customer details, call outcomes, and lead status into the





Required Qualifications &

- Skills

- Education: Minimum Higher Secondary (10+2) or Graduation in a relevant stream.

- Experience: 1 year of experience in insurance sales, outbound BPO calling, or telesales.

- Language Proficiency: Fluency in local languages (such as Bengali / Hindi) alongside English for explicit communication.

- Soft Skills:

- Strong verbal communication and active listening.

- Persuasion, negotiation, and resilience against rejection.

- Basic computer and CRM application proficiency.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Insurance Executive (Madhyamgram)
🏢 Knowhance Outserve
📍 Madhyamgram