12 Oct
|
EazyGrad
|
Delhi
About The Opportunity
At EazyGrad, we’re building one of India’s most trusted education brands — and we know that great growth starts with great sales. As Inside Sales Manager, you’ll lead a dynamic team that connects students with life-changing opportunities. You’ll drive conversions, refine sales strategies, and ensure every interaction reflects our mission: making global education accessible, personal, and inspiring.
Role &
- Responsibilities
As Inside Sales Manager, you will be responsible for:
- Team Leadership &
- Development: Manage, lead, train, and mentor a team of in-house student counselors focused on online degree programs; foster a high-performance culture through coaching, feedback, and career development.
- Sales Process Optimization: Own and streamline the end-to-end sales cycle—from lead handoff to conversion and retention—ensuring adherence to internal SLAs, quality benchmarks, and compliance standards.
- CRM &
- Data-Driven Strategy: Leverage CRM tools (e.g., Zoho) to track, analyze, and improve lead acquisition, conversion, and retention metrics; use insights to refine forecasting and team KPIs.
- Market &
- Product Intelligence: Conduct market research to forecast demand for course offerings; collaborate with curriculum and academic teams to design compelling, data-informed learner journeys.
- Cross-Functional Collaboration: Partner closely with Marketing to evaluate lead quality, optimize campaigns, and align messaging with customer insights; serve as the primary SME for all online degree programs, including university partnerships, regulatory compliance, and learner demographics.
- Performance Reporting &
- Strategy:
Prepare weekly/monthly performance dashboards for leadership; recommend data-backed adjustments to sales strategy, pricing, or outreach tactics based on funnel analytics.
Skills &
- Qualifications
Must-Have
- 6–8 years of experience in inside sales, with a proven track record in a leadership or team-lead capacity (minimum 2 years).
- Hands-on experience in the EdTech, higher education, or online degree counseling space—familiarity with Indian and international university partnerships is a plus.
- Proficiency in CRM platforms and sales analytics tools; comfort with data-driven decision-making.
- Exceptional communication, coaching, and stakeholder management skills—able to influence without authority across functions.
- Solid understanding of learner acquisition funnels, conversion optimization, and customer retention strategies in digital education.
Nice-to-Have
- Experience scaling sales operations in a startup or high-growth environment.
- Exposure to B2C and B2B2C sales models in education.
- Basic familiarity with learning management systems (LMS) or student information systems (SIS).
Benefits &
- Culture Highlights
We believe in investing in our people as much as they invest in our mission. Here’s what you can expect:
- Impact at Scale: Play a strategic, high-visibility role in shaping the future of accessible education in India.
- Growth &
- Learning: Access to leadership, and continuous learning opportunities.
- Compensation &
- Recognition: Competitive fixed pay uncapped performance bonuses tied to individual and team goals.
- Work Environment: A collaborative, inclusive, and psychologically safe culture where your voice is valued and innovation is encouraged.
Skills: online degree,inside sales,ug pg,edtech,academic counselling,sales,crm
📌 Inside Sales Manager (Delhi)
🏢 EazyGrad
📍 Delhi