Job Title: Key Accounts Executive / Inside Sales Executive

Location: Gurgaon, Haryana

Experience: 2–3 Years

Department: Key Accounts / Business Development

Employment Type: Full-Time

About the Role:

We are looking for a proactive and results-oriented Key Accounts Executive / Inside Sales Executive to join our growing team in Gurgaon. The ideal candidate will be responsible for managing and strengthening relationships with key clients, identifying business growth opportunities, and ensuring a high level of customer satisfaction.

Key Responsibilities:

- Develop and execute strategic account management plans to drive revenue and business growth.
- Build, maintain, and nurture strong relationships with existing clients.
- Identify opportunities for account expansion, upselling, cross-selling, and current business development.
- Work closely with the Business Development team to support lead generation, opportunity management, and business growth initiatives.
- Provide backend and operational support to the Business Development team as required.
- Collaborate with internal cross-functional teams to ensure timely and effective delivery of products/services to clients.
- Understand client requirements and ensure a smooth customer experience throughout the engagement. And focusing on retention of existing clients.




- Handle customer queries, concerns, and complaints and ensure timely resolution.
- Monitor client satisfaction and proactively address potential issues to improve retention.
- Track account performance, sales activities, and business opportunities.
- Prepare and share relevant account updates, reports, and insights with management.
- Ensure timely follow-ups with clients and maintain accurate records of account-related activities.

Requirements:

- 2–3 years of experience in Key Account Management, Business Development, Sales, Client Servicing, or a related role.
- Proven experience in managing client relationships and driving business growth.
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building abilities.
- Strong problem-solving and negotiation skills.
- Ability to manage multiple accounts, priorities, and deadlines effectively.
- Ability to collaborate effectively with cross-functional teams.
- Good understanding of customer relationship management and market dynamics.
- Strong customer-centric approach with a focus on client satisfaction and retention.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

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