: Inside Sales Account Manager

Job Title: Inside Sales Account Manager (AI-First Agency)

Department: Growth & Client Success

Employment Type: Full-Time

Experience Required: 6 Months to 2 Years (Freshers accepted ONLY with a cumulative 6+ months across 2–3 prior internships)

Reporting To: Sales Head / Founder

Location: In office / Hybrid

About OMW:

At OMW, we are a full-funnel Growth & Digital Marketing Agency that empowers businesses from fast-growing startups to national conglomerates to scale their market presence and drive measurable revenue.

Our client ecosystem spans high-impact B2B heavy industries (Steel, Cement, Power, FinTech, AI Cloud) as well as prominent B2C, D2C, and premium consumer brands where high positioning and storytelling are critical. We specialize in turning complex market challenges into predictable growth engines through strategic positioning, digital campaigns, performance marketing, and creative strategy. At OMW, we value commercial intelligence, agility, and an AI-first execution mindset.

Why This Role? The Best of Both Sales Worlds:

- National Enterprise Brands (Longer Sales Cycles): Build long-term strategic relationships and learn complex, high-ticket B2B enterprise sales alongside senior leaders.
- Agile SMEs & Growth Brands (Faster Closures): Run high-velocity sales cycles where you can close deals quickly, build momentum, and hit performance incentives faster.
- AI-Enabled Workplace: Access company-paid AI tools to automate repetitive research, draft high-converting copy, and focus 80% of your time on building relationships and closing deals.

Portfolio & Industry Exposure: You will get direct exposure to diverse business models and pitch across varied industry sectors:

- B2B Heavy Industries & Conglomerates: Steel, Cement, Power, Renewable Energy, and Industrial sectors.
- High-Growth B2B Tech: FinTech, AI Cloud Infrastructure, and Enterprise SaaS.
- B2C, D2C & Premium Positioning Categories: High-end brands requiring premium branding and positioning—including Jewellery, Fine Fragrances/Perfumes, Lifestyle, Fashion, IT SaaS, and Founder-Led Brands.

Role Overview We are looking for a commercially driven, tech-savvy Inside Sales Account Manager to drive business expansion and manage key client relationships. In this role, you will bridge the gap between Outbound Growth (prospecting Founders, CMOs, and Marketing Heads) and Account Management (nurturing onboarded clients to ensure retainers, upselling, and long-term satisfaction).

Mandatory Prerequisites:Prior Internship Exposure:

Minimum 6 months of cumulative experience (e.g.,



2–3 internships in Sales, BD, Lead Gen, or Client Servicing). Candidates with zero prior experience will not be considered.Daily AI Tool Usage: Must be proficient in leveraging AI tools for daily sales activities. OMW provides paid enterprise AI software.

Key Responsibilities:

1. Outbound Prospecting & Lead Generation (AI-Enhanced):

- Identify, research, and prospect high-value B2B target companies, targeting decision-makers (Founders, CEOs, CMOs, Marketing Heads).
- Use AI tools alongside platforms like Apollo.io and LinkedIn Sales Navigator to enrich lead lists, analyze company triggers (funding, expansion, hiring), and personalize outreach at scale.
- Conduct multi-channel outreach across Cold Calling, LinkedIn, Personalised Email, and WhatsApp to initiate discovery calls.

2. Pipeline Management & Deal Closure:

- Conduct initial discovery calls to uncover prospect marketing challenges and position relevant OMW agency solutions.
- Qualify leads, present capabilities, handle objections, and schedule strategic pitching sessions.
- Coordinate with internal strategy teams to draft tailored proposals, pitch decks, and pricing structures.
- Maintain consistent follow-ups to push opportunities through each pipeline stage to deal closure.

3. Client Account Management & Retention:

- Serve as a primary relationship point of contact for onboarded accounts, ensuring long-term satisfaction.
- Coordinate internally with strategy and execution teams to align client expectations with campaign deliverables.
- Identify cross-selling and upselling opportunities (e.g., adding performance marketing, SEO, or branding retainer scope).
- Manage account renewals and periodic check-ins to ensure high client retention.

4. CRM & Daily AI Operations:

- Maintain strict CRM hygiene (HubSpot, Zoho, etc.) by logging daily calls, interaction updates, pipeline stages, and accurate revenue forecasts.
- Utilize AI assistants daily to streamline outreach sequences, summarize call notes, draft proposals, and prepare account briefings.

Key Performance Indicators: (KPIs) Outbound Prospecting > Decision-Maker Connects > Discovery Calls > Proposals Submitted > Current Deals Closed > Account Retainers

Mandatory Qualifications & Criteria:





- Minimum Work Experience (Mandatory): At least 6 months of total past exposure across 1–3 internships/roles in B2B Inside Sales, Business Development, Marketing, Lead Generation, or Client Support. (Absolute freshers with 0 prior experience will be automatically rejected).
- AI Proficiency (Mandatory): Hands-on experience using AI tools (ChatGPT, Claude, Perplexity, or AI writing tools) in daily workflows (research, copy drafting, summaries).
- Education: Any Graduate degree (Business, Marketing, Communications, or related fields preferred).
- Communication: Exceptional verbal and written English communication skills; high confidence speaking with senior business leaders.
- Cold Outreach: High confidence on cold calls and persistent follow-up discipline.
- Mindset: Target-driven, resilient toward rejection, organized, and relationship-oriented.

What We Offer:

- Company-Paid AI Suite: Premium paid AI tools to maximize daily productivity and speed up closing deals.
- High-Ticket Experience: Direct exposure to enterprise strategy, negotiation, and high-ticket agency sales.
- Executive Mentorship: Work directly alongside Founders and Senior Sales Leaders.
- Fast Career Growth: Direct pathway toward Senior Account Manager, B2B Growth Lead, or Sales Director roles.
- Competitive Compensation: Base salary + attractive deal closure & account retention performance incentives.

Pay: ₹240,000.00 - ₹360,000.00 per year

Benefits

- Flexible schedule

Application Question(s):
- This role requires a minimum of 6 months of cumulative experience across sales, business development, lead generation, or client servicing (e.g., 2–3 prior internships). Do you meet this requirement?
- Daily use of AI tools (e.g., ChatGPT, Claude, Perplexity) for research, lead enrichment, and copywriting is mandatory at OMW. How frequently do you currently use AI in your qualified or academic work?
- In B2B outbound sales, you might place 40+ cold calls a day and experience multiple rejections before booking one meeting. How do you handle cold call rejection, and what keeps you motivated to hit your weekly meeting target?

* If you have 10 leads in your CRM - 5 are large B2B conglomerates with 6-month sales cycles, and 5 are fast-growing SME brands ready to buy this month, how do you structure your daily work to ensure you generate immediate revenue while building the long-term pipeline?

Education

- Bachelor's (Required)

Language:
- English (Required)

Location:
- Mumbai, Maharashtra 400093 (Required)

Work Location: In person

📌 Inside Sales Account Manager (Mumbai)
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