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Title: Senior HR Manager

Location: Mumbai

Experience: 6–8 Years

Industry Preference: D2C | Wellness | Beauty | Lifestyle | Nutrition | FMCG | Consumer Brands

Employment Type: Full-Time

Role Overview:

As the Senior HR Manager, you will be responsible for driving the complete HR function across the employee lifecycle — from workforce planning and hiring to performance management, employee engagement, culture, policies, compliance, and retention.

You will work closely with the founders and business leadership to build a scalable, high-performance organisation and ensure that HR evolves in line with the company’s growth.

The ideal candidate will be a strong people leader, business partner, problem solver, and culture builder who can operate independently and bring structure to a rapidly growing organisation.

Key Responsibilities:

1. HR Strategy & Business Partnering

* Develop and execute the overall HR strategy aligned with Ace Blend’s business objectives and growth plans.
- Partner closely with founders, leadership and functional heads on people-related decisions.
- Translate business requirements into effective people strategies and processes.
- Drive workforce planning, organisation design and manpower budgeting.
- Identify organisational gaps and recommend solutions around people, structure and capability.
- Build HR systems and processes that can scale with the organisation.
- Act as a trusted advisor to leadership on employee, performance and organisational matters.

1. Talent Acquisition & Workforce Planning

* Own the end-to-end recruitment strategy across functions and levels.
- Partner with hiring managers to understand manpower requirements and define role expectations.
- Build strong talent pipelines across business-critical functions.
- Develop effective sourcing strategies through LinkedIn, referrals, agencies, networks and other channels.
- Manage senior and niche hiring mandates independently.
- Drive employer branding initiatives to strengthen Ace Blend’s talent proposition.
- Track recruitment metrics including time-to-hire, quality of hire, offer-to-joining ratio and hiring costs.
- Build a strong candidate experience throughout the hiring journey.

1. Performance Management

* Own and strengthen the company’s performance management framework.
- Drive goal-setting, KRAs/KPIs and performance review cycles.
- Partner with managers to ensure effective performance conversations and feedback mechanisms.
- Identify high performers, underperformers and critical talent.
- Develop performance improvement plans wherever required.




- Build a culture of accountability, ownership and continuous feedback.
- Work with leadership on succession planning and talent development.

1. Employee Engagement & Culture

* Build and strengthen Ace Blend’s culture as the organisation scales.
- Design and execute employee engagement initiatives, events and internal communication.
- Develop initiatives focused on employee experience, recognition and retention.
- Conduct employee pulse checks and engagement surveys.
- Identify employee concerns and proactively address them.
- Create a positive, inclusive and high-performance work environment.
- Strengthen internal communication between leadership and employees.

1. Learning & Development

* Identify organisation-wide and function-specific learning requirements.
- Build annual learning and development plans.
- Work with external trainers, consultants and platforms wherever required.
- Develop leadership and managerial capability within the organisation.
- Create career development frameworks and growth paths for employees.
- Promote continuous learning and upskilling.

1. HR Policies, Processes & Compliance

* Build, review and implement HR policies and processes across the employee lifecycle.
- Ensure compliance with applicable labour laws and statutory requirements.
- Own processes related to onboarding, probation, confirmation, transfers, promotions and exits.
- Ensure effective implementation of POSH and other statutory policies.
- Partner with external consultants/legal advisors wherever required.
- Maintain accurate and confidential employee records.
- Continuously identify opportunities to improve HR processes and employee experience.

1. HR Operations & HRMS

* Oversee day-to-day HR operations and ensure smooth employee lifecycle management.
- Manage and optimise HRMS, attendance, leave and payroll processes.
- Work closely with finance/payroll teams to ensure accurate and timely payroll processing.
- Ensure employee documentation and records are maintained accurately.
- Build HR dashboards and reports for leadership.
- Track key people metrics and provide actionable insights to management.

1. Employee Relations





* Act as the primary point of escalation for employee-related matters.
- Handle grievances, conflicts and disciplinary matters professionally.
- Support managers in handling sensitive employee situations.
- Ensure fair and consistent application of company policies.
- Conduct exit interviews and identify trends impacting attrition and retention.
- Develop initiatives to improve employee retention and overall experience.

1. Organisation Development

* Support the organisation through periods of rapid growth and change.
- Build scalable organisational structures, processes and people practices.
- Identify capability gaps and recommend hiring/development interventions.
- Support leadership in building high-performing teams.
- Develop frameworks for career progression, succession planning and internal mobility.
- Help create a strong leadership pipeline as the organisation expands.

1. HR Analytics & Reporting

* Develop and maintain HR dashboards and monthly people reports.
- Track metrics such as:
- Headcount
- Attrition
- Hiring
- Cost per hire
- Time to hire
- Employee engagement
- Absenteeism
- Performance
- Retention
- Present people insights and recommendations to leadership.
- Use data to identify trends and support better people decisions.

What We Are Looking For:

- 6–8 years of overall HR experience, with significant experience in a generalist/HRBP/people leadership capacity.
- Prior experience in D2C, wellness, beauty, lifestyle, nutrition, FMCG, retail, consumer brands or startup environments is highly preferred.
- Strong understanding of the complete employee lifecycle.
- Experience working directly with founders, CXOs and senior leadership.
- Proven experience in building HR processes in a growing organisation.
- Strong experience in talent acquisition and stakeholder management.
- Hands-on experience with performance management and employee engagement.
- Good understanding of HR compliance and labour laws.
- Strong communication, interpersonal and influencing skills.
- Ability to handle confidential and sensitive matters with maturity.
- Strong analytical and problem-solving ability.
- Comfortable working in a fast-paced, energetic and ambiguous environment.
- High ownership mindset with the ability to work independently.
- Strong business understanding and commercial orientation.

Preferred Background:

We would particularly value candidates who have worked with:

D2C Brands | Wellness | Nutrition | Beauty | Skincare | Personal Care | Lifestyle | FMCG | Retail | Consumer Tech | Premium Consumer Brands | High-Growth Startups

📌 Human Resources Manager (Mumbai)
🏢 Ace Blend
📍 Mumbai