Location: Thane, Maharashtra

Department: Human Resources

Employment Type: Full-Time

Experience: 1-4 Years

We are looking for an enthusiastic and responsible HR Generalist to manage day-to-day HR operations and employee lifecycle activities. The role will involve recruitment coordination, onboarding, attendance, employee relations, HR documentation, performance management, and employee engagement.

Key Responsibilities

1. Recruitment & Hiring

* Coordinate the end-to-end recruitment process from sourcing to joining.
- Screen candidates and conduct initial HR interviews.
- Coordinate interviews with Operations and other stakeholders.
- Maintain recruitment trackers and provide regular hiring updates.
- Coordinate offer letters and joining formalities.
- Follow up with selected candidates to ensure smooth joining and reduce dropouts.

1. Employee Onboarding & Induction

* Complete joining documentation and verification.
- Conduct HR induction and explain company policies, processes, and benefits.
- Coordinate employee ID cards, access, and other onboarding requirements.
- Ensure all employee records are updated accurately.

1. Employee Lifecycle Management

* Handle employee movements including confirmation, transfers, promotions, and separations.
- Prepare and manage HR letters such as confirmation, warning, separation, relieving, and experience letters.
- Coordinate employee exit formalities and ensure proper handover.
- Support Full & Final settlement coordination.

1. Employee Relations

* Address employee queries and concerns professionally.




- Coordinate with employees, TLs, Managers, and Operations teams for HR-related matters.
- Support disciplinary and corrective action processes as per company policies.
- Maintain confidentiality while handling employee-related matters.

1. Performance & Employee Engagement

* Support probation/confirmation and performance management processes.
- Coordinate employee engagement activities and internal HR initiatives.
- Assist in implementing HR policies and employee communication initiatives.

1. Compliance & Documentation

* Maintain employee files and ensure required documents are available.
- Ensure HR processes are aligned with company policies and applicable statutory requirements.
- Maintain confidentiality of employee and company information.
- Required Skills
- Valuable verbal and written communication skills.
- Strong interpersonal and employee-handling skills.
- Good knowledge of MS Excel and HR MIS.
- Ability to manage multiple tasks and deadlines.
- Strong coordination and follow-up skills.
- Good problem-solving and decision-making abilities.
- Knowledge of HR policies and employee lifecycle processes.
- Ability to work independently as well as with cross-functional teams.
- Preferred Candidate
- Graduate/Postgraduate in HR, Business Administration, or a related field.
- 14 years of experience in HR Generalist/HR Operations/HRBP support.
- BPO/ITES experience will be an advantage.
- Candidates with hands-on experience in recruitment, employee lifecycle, HR MIS, and employee relations are preferred.

📌 Human Resource Generalist (Thane)
🏢 Sterling Customer Experience
📍 Thane