What You’ll Do

- Hiring: plan hiring needs with managers based on upcoming client work; post jobs on Naukri, LinkedIn, Indeed and other portals; keep our website’s careers page updated; screen resumes and manage AI-based screening on the website

- Selection & offers: schedule interviews and coordinate with managers; run reference checks and background verification; negotiate salary and send offer letters; follow up with selected candidates until they join; build a talent pool of good candidates for future roles

- Onboarding: prepare appointment letters, NDAs and joining documents; collect ID proofs, bank details and certificates; set up email, software access and devices for new joiners; run first-day induction on the company, services and culture

- Attendance, leave & payroll: track attendance, working hours and shift timings; manage leaves and the yearly holiday calendar; process monthly payroll and salary slips; calculate incentives and commissions for sales roles; handle reimbursements and expense claims

- Culture & engagement: plan festival celebrations and birthdays; organise team outings and team-building activities; share internal announcements with the team

- Employer branding: post team culture content on LinkedIn and Instagram; share employee stories and achievements; manage company reviews on Glassdoor and AmbitionBox; represent the company at job fairs and college events

Beyond HR: business exposure

- Office operations: manage office supplies, vendors and housekeeping; track company assets like laptops and equipment; manage office visitors and security; organise travel and event arrangements

- Client experience: coordinate client onboarding (collect documents and account access for Google Ads, Meta and websites,



and schedule kickoff meetings); run monthly client satisfaction check-ins and feedback surveys; collect client reviews and testimonials (Google, Clutch, GoodFirms); send festival greetings and gifts to clients; track client contracts, NDAs and renewal dates

- Sales & marketing coordination: make first calls to new enquiries and book meetings for the sales team; gather results and data from teams for case studies; format proposals, presentations and the company profile; prepare company documents for tenders and RFPs; handle registrations, reminders and arrangements for webinars and events

- Founder’s office: manage the founder’s calendar, travel and follow-ups; follow up on pending client payments with the accounts team; keep company subscriptions, registrations, licenses and renewals on track

Why You’ll Love This Role

- See every side of a growing agency: people, clients, sales and operations

- Work directly with the founder and management

- Learn how a digital marketing business runs from the inside

- Variety every day, not the same task on repeat

- Room to grow into an HR or Operations Manager role as the team grows

Bonus If You Also Bring

- Experience with HR software (Keka, Zoho People, greytHR or similar)

- Knowledge of PF, ESI and payroll basics

- Experience in an agency or IT company

- Basic Canva skills for culture posts

Must Have: Clear English and Hindi · Solid organisation and follow-up · Comfortable with Excel / Google Sheets

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits

- Cell phone reimbursement

- Internet reimbursement

- Provident Fund

Ability to commute/relocate

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 HR & Operations Executive (Ghaziabad)
🏢 Web5G Technology
📍 Ghaziabad