About the Role

We are looking for an organized, proactive, and dependable HR & Operations Executive to manage day-to-day HR activities while supporting office operations, client coordination, sales and marketing activities, and the founder’s office.

This is a hands-on, generalist role where you will work closely with the founder, management, and different teams. You will own key HR processes—from recruitment and onboarding to attendance, payroll coordination, employee engagement, and employer branding—while gaining practical exposure to how a digital marketing agency operates.

The ideal candidate is comfortable managing multiple responsibilities, communicating with employees and clients, following up on pending tasks, and keeping company processes organized.

If you enjoy working with people, taking ownership, and learning how different parts of a business function, this role offers an opportunity to grow into an HR Manager or Operations Manager as the company expands.

Key Responsibilities1. Recruitment and Talent Acquisition

- Understand hiring requirements and upcoming staffing needs in coordination with managers.
- Publish job openings on Naukri, LinkedIn, Indeed, and other relevant job portals.
- Keep the company careers page and job listings updated.
- Screen resumes and manage AI-assisted candidate screening through the company website.
- Schedule interviews and coordinate with hiring managers and candidates.
- Conduct reference checks and coordinate background verification.
- Discuss salary expectations, coordinate offer approvals, and issue offer letters.
- Follow up with selected candidates throughout the joining process.
- Build and maintain a talent pool for current and future hiring requirements.

1. Employee Onboarding and Documentation

- Prepare appointment letters, NDAs, and other joining documents.
- Collect and maintain employee ID proofs, bank details, certificates, and required records securely.
- Coordinate email accounts, software access, devices, and other onboarding requirements.
- Conduct first-day induction covering company policies, services, processes, and culture.
- Maintain organized employee records and documentation.

1. Attendance, Leave and Payroll

- Track employee attendance, working hours, shift timings, and leave records.
- Maintain the annual holiday calendar and coordinate leave administration.
- Coordinate monthly payroll processing and the preparation of salary slips.
- Calculate or coordinate sales incentives and commissions based on approved policies.
- Process employee reimbursements and expense claims.
- Maintain accurate payroll inputs and employee records while protecting confidential information.
- Support applicable payroll documentation and statutory compliance processes.

1.



Employee Engagement and Employer Branding

- Coordinate birthday celebrations, festivals, team outings, and team-building activities.
- Share internal announcements and important employee communications.
- Create and publish company culture content on LinkedIn and Instagram.
- Highlight employee stories, achievements, and workplace initiatives.
- Monitor and manage company profiles and reviews on Glassdoor and AmbitionBox.
- Represent the company at job fairs, college events, and recruitment activities.

1. Office Administration and Operations

- Manage office supplies, vendors, housekeeping, and routine administrative requirements.
- Maintain records of company assets, including laptops and other equipment.
- Coordinate visitor management and office security arrangements.
- Organize business travel, meetings, and company events.
- Track administrative tasks, vendor requirements, and pending operational activities.

1. Client Onboarding and Experience Coordination

- Coordinate new client onboarding by collecting required documents and access details for platforms such as Google Ads, Meta, and websites.
- Schedule client kickoff meetings and coordinate with the relevant internal teams.
- Conduct monthly client satisfaction check-ins and coordinate feedback surveys.
- Collect client reviews and testimonials for platforms such as Google, Clutch, and GoodFirms.
- Coordinate festival greetings, client gifts, and relationship-building activities.
- Maintain records of client contracts, NDAs, renewal dates, and related documentation.

1. Sales and Marketing Coordination

- Make initial calls to new enquiries and schedule meetings for the sales team.
- Coordinate with internal teams to collect results, data, and information for case studies.
- Format proposals, presentations, and company profile documents.
- Prepare and organize company documentation for tenders and requests for proposals (RFPs).
- Coordinate webinar and event registrations, reminders, and logistics.
- Follow up with relevant team members to collect information and complete pending tasks.

1. Founder’s Office and Business Support

- Manage the founder’s calendar, meeting schedules, travel arrangements, and follow-ups.
- Coordinate with the accounts team on pending client payment follow-ups.
- Track company subscriptions, registrations, licenses, and renewal dates.




- Maintain reminders and records to ensure important deadlines and administrative requirements are not missed.
- Support the founder and management with coordination and execution of day-to-day business tasks.

Required Skills and Qualifications
- Clear written and verbal communication in English and Hindi.
- Strong organizational skills and attention to detail.
- Good follow-up skills and the ability to track multiple tasks and deadlines.
- Comfortable using Microsoft Excel or Google Sheets for records, tracking, and reporting.
- Ability to handle confidential employee, payroll, and company information responsibly.
- Professional communication skills when dealing with candidates, employees, clients, vendors, and management.
- Ability to prioritize work and manage responsibilities across different functions.
- A proactive, dependable approach with a willingness to take ownership and solve routine problems.

Good to Have
- Experience with HR software such as Keka, Zoho People, greytHR, or similar tools.
- Basic knowledge of payroll processing and applicable PF and ESI requirements.
- Previous experience in a digital marketing agency, IT company, or other service-based business.
- Familiarity with recruitment portals such as Naukri, LinkedIn, and Indeed.
- Basic Canva skills for creating employee engagement and company culture posts.
- Experience coordinating client onboarding, office administration, or executive support.

Why Join Us?
- Broad business exposure: Learn how HR, client servicing, sales, marketing, and operations work together in a growing digital marketing agency.
- Direct interaction with leadership: Work closely with the founder and management.
- Meaningful ownership: Take responsibility for important people and business processes.
- Wide-ranging responsibilities: Build skills across recruitment, payroll coordination, employee engagement, client experience, and operations.
- Career growth: Develop the capabilities to grow into an HR Manager, HR & Administration Manager, or Operations Manager as the company expands.

Who Should Apply? This role is suitable for someone who enjoys working with people, is highly organized, communicates professionally, and can keep multiple processes moving without constant reminders.

If you are comfortable managing HR responsibilities while also coordinating with clients, supporting the founder, and handling day-to-day business operations, we encourage you to apply.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Provident Fund

Ability to commute/relocate:
- Anand Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 HR & Operations Executive (Anand Vihar)
🏢 Digital Marketing Minister
📍 Anand Vihar