Role & responsibilities

Position: HR Manager

Industry: Hotel / Hospitality

Department: Human Resources

Location: Pune -Prabhat Road

Experience: 510Years

Employment Type: Full-Time

Job Summary

We are looking for an experienced and people-oriented HR Manager to manage the complete HR function of our hotel. The HR Manager will be responsible for recruitment, employee relations, attendance and payroll coordination, training, performance management, statutory compliance, and maintaining a positive workplace culture.

Key Responsibilities

1. Recruitment & Staffing

- Manage end-to-end recruitment for all hotel departments.
- Coordinate with department heads to understand manpower requirements.
- Source, screen, interview, and select suitable candidates.
- Ensure timely joining and proper onboarding of new employees.
- Maintain manpower plans and recruitment records.

2. Employee Relations

- Handle employee grievances, disciplinary matters, and workplace issues.
- Maintain positive relationships between employees and management.
- Address employee concerns professionally and confidentially.
- Ensure adherence to company policies and the hotels code of conduct.

3. Attendance & Payroll

- Monitor daily attendance, leave, late marks, overtime, and shift schedules.
- Coordinate with the accounts/payroll team for accurate salary processing.
- Maintain employee records and HR documentation.

4. Training & Development

- Identify training requirements for hotel staff.
- Coordinate induction and orientation programs.
- Organize training related to customer service, grooming, workplace conduct, and hospitality standards.
- Monitor employee development and training effectiveness.

5. Performance Management

- Coordinate performance appraisals and review processes.




- Support department heads in setting performance goals.
- Identify performance gaps and recommend appropriate corrective actions.

6. Statutory Compliance

- Ensure compliance with applicable labour laws and statutory requirements.
- Maintain required HR registers, records, and employee documentation.
- Coordinate with external consultants/agencies for statutory compliance where required.

7. Hotel HR Operations

- Manage HR policies and procedures in line with hotel standards.
- Support employee engagement activities and welfare initiatives.
- Coordinate with all departments regarding manpower and HR-related matters.
- Maintain discipline, grooming standards, and professional conduct among employees.
- Handle exit interviews, full-and-final coordination, and employee separation procedures.

Required Skills
- Strong knowledge of HR practices and labour laws.
- Excellent communication and interpersonal skills.
- Good leadership and conflict-resolution abilities.
- Strong recruitment and employee-management skills.
- Ability to work in a quick-paced hospitality environment.
- Good knowledge of MS Office and HR systems.
- Strong organizational and problem-solving skills.

Educational Qualification
- MBA/PGDM in Human Resources, or a Bachelor's/Master's degree in HR/Personnel Management.
- Experience in the hotel/hospitality industry will be preferred.

Preferred candidate profile

Educational Qualification

- MBA/PGDM in Human Resources, or a Bachelor's/Master's degree in HR/Personnel Management.
- Experience in the hotel/hospitality industry will be preferred.

Preferred Experience
- 58 years of HR experience, preferably in a hotel, resort, hospitality group, or similar service industry.
- Experience handling a large workforce and multiple hotel departments will be an advantage.

📌 HR Manager -Prabhat road (Pune)
🏢 Nissar Consultancy
📍 Pune