1. Key Responsibilities

A. Recruitment &

- Staffing

- Manage the complete recruitment process for doctors, nurses, technicians, administrative staff, housekeeping, pharmacy, front office and other hospital personnel.

- Prepare manpower requirements in coordination with department heads.

- Source and shortlist suitable candidates through various recruitment channels.

- Conduct HR interviews and coordinate technical/departmental interviews.

- Complete reference checks and documentation before joining.

- Ensure timely recruitment for vacant and critical positions.

- Maintain an updated manpower and vacancy status.

B. Joining &

- Employee Onboarding

- Conduct induction and orientation programmes for current employees.

- Ensure completion of joining documents, ID proof, qualification certificates and other required records.

- Explain hospital policies, attendance, leave, dress code, code of conduct and other HR procedures.

- Coordinate department-level orientation and training for new employees.

- Maintain accurate and confidential employee personnel files.

C. Attendance, Leave &

- Payroll Coordination

- Monitor daily attendance, punch-in/punch-out records and employee movement.

- Manage leave applications and maintain accurate leave records.

- Coordinate monthly payroll inputs including attendance, overtime, incentives, deductions, LOP and other applicable components.

- Identify attendance irregularities and take corrective action.

- Ensure timely submission of payroll-related information to the accounts/payroll team.

D.

Employee Performance

Management

- Implement and monitor employee performance appraisal systems.

- Coordinate periodic performance reviews with HODs and department managers.

- Maintain performance records and identify employees requiring additional support or training.

- Develop performance improvement plans where required.

- Support career development and internal growth opportunities for employees.

E.

Employee

Relations &

- Discipline

- Handle employee grievances, complaints and workplace concerns professionally.

- Maintain good communication between employees, department heads and management.





- Address disciplinary issues in accordance with hospital policies.

- Conduct counselling and disciplinary discussions when required.

- Promote professional behaviour, teamwork and a positive workplace culture.

- Ensure employees follow hospital rules, dress code, grooming standards and code of conduct.

F. Training &

- Development

- Identify training requirements in consultation with department heads.

- Prepare and maintain an annual training calendar.

- Coordinate training programmes on:

- Infection control

- Patient safety

- Fire and safety

- Workplace conduct

- Communication and patient handling

- Hospital policies and SOPs

- Emergency procedures

- Department-specific skills

- Maintain training attendance and evaluation records.

- Support continuous professional development of employees.

G. Hospital HR Compliance

- Ensure compliance with applicable labour and employment laws.

- Maintain statutory HR records and registers.

- Coordinate compliance related to applicable labour regulations, minimum wages, working hours, leave, employee benefits and other statutory requirements.

- Coordinate with consultants or authorities whenever required.

- Ensure proper documentation for audits, inspections and accreditation requirements.

H. NABH &

- Quality Support

- Support the hospital's NABH and quality management requirements related to HR.

- Maintain employee qualification, competency and training records.

- Ensure proper documentation of staff credentials and competency assessments.

- Coordinate mandatory training and competency assessments.

- Assist during NABH audits and inspections.

- Ensure HR policies, SOPs and records are updated and properly maintained.

I. HR Policies &

- SOPs

- Develop, review and implement HR policies and procedures.

- Ensure employees understand and follow HR policies.





- Regularly review policies relating to attendance, leave, recruitment, probation, appraisal, disciplinary procedures, dress code and employee conduct.

- Prepare HR circulars, notices and internal communications.

J.

Employee

Engagement &

- Welfare

- Organise employee engagement activities and staff meetings.

- Support employee welfare initiatives.

- Monitor employee satisfaction and workplace concerns.

- Encourage teamwork and effective communication between departments.

- Coordinate employee recognition and appreciation programmes.

K. Exit Management

- Manage resignation and termination procedures.

- Conduct exit interviews and document employee feedback.

- Ensure proper handover and clearance from concerned departments.

- Coordinate final settlement with the Accounts Department.

- Collect ID cards, uniforms, keys and other hospital property where applicable.

- Maintain accurate employee separation records.

1. Hospital-Specific Responsibilities

- Ensure adequate staffing for critical hospital departments and shifts.

- Coordinate staffing requirements with Nursing, OPD, IP, OT, Laboratory, Radiology, Pharmacy, Front Office and other departments.

- Monitor staff availability during planned and unplanned leave.

- Ensure proper staffing during holidays, camps and high-patient-volume periods.

- Support implementation of hospital-wide staff instructions and management decisions.

- Promote patient-focused behaviour and professional standards among all employees.

1. Required Qualifications

- MBA / PG Diploma / Master's Degree in Human Resources preferred.

- Bachelor's degree in any discipline.

- Additional qualification in Hospital Administration / Healthcare Management will be an advantage.

1. Experience

- Minimum 5–8 years of HR experience, preferably with significant experience in a hospital or healthcare organisation.

- Experience in managing HR functions for a multi-department hospital will be preferred.

- Candidates with experience in NABH-accredited hospitals will have an advantage.

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

📌 HR Manager (Perintalmanna)
🏢 ASCENT ENT HOSPITALu0026 MEDICAL CENTRE
📍 Perintalmanna