Role Overview

We are looking for an experienced HR Lead to manage and oversee end-to-end HR operations in the UAE for an IT services organization. The role will be responsible for HR strategy, talent acquisition, employee engagement, performance management, payroll coordination, and compliance with UAE labour laws. The ideal candidate should have experience managing HR functions in a technology or IT services environment.

Key Responsibilities

- HR Strategy & Operations: Develop and implement HR policies, processes, and initiatives aligned with business objectives.

- Talent Acquisition: Drive recruitment for technical and non-technical positions, partnering with business leaders to meet hiring requirements.

- Employee Relations: Manage employee grievances, disciplinary matters, conflict resolution, and employee engagement initiatives.

- UAE Labour Law Compliance: Ensure compliance with UAE Labour Law, employment contracts, visa and work permit requirements, and applicable HR regulations.

- Performance Management: Implement performance appraisal processes, goal setting, talent development, and succession planning.

- Compensation & Benefits: Oversee compensation benchmarking, salary reviews, perks administration, and payroll coordination.

- HR Administration: Manage onboarding, employee documentation,



HR records, leave management, and employee separation processes.

- Learning & Development: Identify training needs and drive initiatives to enhance employee capabilities and leadership development.

- Business Partnering: Work closely with management and delivery teams to address workforce planning, organizational development, and people-related challenges.

- HR Reporting: Prepare and present HR dashboards covering headcount, attrition, recruitment, employee costs, and other key HR metrics.

Desired Candidate Profile

- MBA / PGDM in Human Resources or a related discipline.

- 12 to 20 years of overall HR experience, Mandatory experience leading HR operations in the UAE.

- Prior experience in an IT services, IT consulting, or technology organization is preferred.

- Strong knowledge of UAE Labour Law, visa and work permit processes, and local HR practices.

- Experience managing end-to-end HR operations, talent acquisition, employee relations, and performance management.

- Strong stakeholder management, communication, problem-solving, and leadership skills.

- Ability to work independently and partner effectively with senior management in a multicultural environment.

📌 HR Lead - UAE (Chennai)
🏢 CIEL HR
📍 Chennai