Position

Assistant Manager / Deputy Manager HR Operations/Business Partner

Department

Human Resources

Reporting To

GM – HR / Corporate HRBP

Location

Corporate Office

About the Role

We are looking for an experienced HR Operations professional to manage day-to-day HR Operations activities at the Corporate Office and support the Corporate HR team in driving employee engagement, employee relations, HR compliance, and group-level HR initiatives.

The role requires a hands-on HR professional with strong HR Operations, Employee Relations, HR Analytics and coordination skills, preferably with experience in the healthcare industry.

Key Responsibilities

1. HR Operations & Employee Lifecycle

- Manage day-to-day HR Operations activities for the Corporate Office.
- Ensure smooth onboarding and joining formalities for new employees.
- Update and maintain employee information in the HRMS/HR application.
- Prepare and coordinate applicable salary break-ups and employee documentation.
- Maintain accurate and up-to-date employee records throughout the employee lifecycle.
- Ensure timely completion of HR transactions and employee-related documentation.

1. Attendance, Leave & Employee Records

- Maintain and monitor employee attendance, leave, LOP and other HR-related data.
- Ensure accuracy and timely updation of employee records.
- Identify discrepancies and coordinate with relevant stakeholders for resolution.
- Design and maintain an effective employee filing and document retrieval system.

1. Employee Relations & Engagement

- Support initiatives aimed at building a positive employer-employee relationship.




- Facilitate proactive conversations with employees and managers to address workplace concerns and strengthen employee engagement.
- Identify employee relations concerns and recommend appropriate interventions.
- Support employee engagement initiatives to enhance employee morale, experience and retention.
- Support implementation of group-level engagement initiatives such as Vibe & Bond and other employee engagement programs.

1. HR Policies, Compliance & Employee Welfare

- Support the implementation and communication of HR policies, processes and programs.
- Ensure adherence to applicable HR policies and statutory/compliance requirements.
- Support initiatives related to employee welfare, health & safety and workplace compliance.
- Coordinate with relevant stakeholders for timely closure of HR compliance requirements.

1. HR Analytics & Reporting

- Analyse HR data and prepare MIS, dashboards and management reports.
- Track and analyse employee-related metrics including attendance, attrition, engagement and other HR indicators.
- Analyse exit interview data and identify key trends, themes and areas of concern.
- Recommend appropriate interventions to support talent retention and reduction of employee turnover.
- Prepare presentations and reports for Corporate HR reviews and management discussions.

1. Corporate HR & Group Initiatives

- Provide support to the Corporate HR team in implementing group-level HR initiatives and programs.




- Coordinate and support initiatives such as Hi-Po, Vibe & Bond and other Corporate HR programs.
- Work closely with HR teams and stakeholders across business units to ensure smooth execution of initiatives.
- Support HR projects and process improvement initiatives as required.

1. HR Audits & Ad-hoc Responsibilities

- Support the Corporate HR team during internal and external HR audits.
- Maintain relevant documentation and records required for audit purposes.
- Coordinate with stakeholders for closure of audit observations and action items.
- Handle other HR projects and ad-hoc requirements assigned by the Corporate HR team.

Candidate Profile

Educational Qualification

- MBA / PGDM in Human Resources or equivalent qualification.

Experience
- Minimum 5 years of relevant HR experience, preferably with a reputed Healthcare Organisation.
- Experience in HR Operations, Employee Relations and Employee Engagement will be preferred.

Key Skills
- Strong understanding of HR Operations and employee lifecycle management.
- Good knowledge of Employee Relations and Employee Engagement practices.
- Strong MS Excel and PowerPoint skills.
- Ability to analyse HR data and prepare MIS, dashboards, reports and presentations.
- Valuable understanding of HR policies, processes and compliance requirements.
- Strong coordination and stakeholder management skills.
- Good communication and interpersonal skills.
- Ability to handle multiple priorities and work in a fast-paced environment.
- Strong ownership, attention to detail and problem-solving ability.

Languages
- English – Proficiency required
- Hindi – Proficiency required

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