12 Oct
|
Elite Butlers
|
Bengaluru
12 Oct
Elite Butlers
Bengaluru
Property & Household Manager
Location: Bangalore, India Position Type: Full-time
Reporting To: Family Office / Management
About the Role
We are seeking an experienced and highly capable Property & Household Manager to oversee the smooth operation, upkeep, presentation, and overall management of a private family residence and associated properties in Bangalore. The role will serve as the on-ground representative of a private family, ensuring that their residence, properties, personal assets, household staff, and guest arrangements are maintained to the highest standards.
This is a high-trust, hands-on leadership position requiring strong operational discipline, discretion, maturity, and exceptional attention to detail. The successful candidate will work independently, anticipate requirements, manage staff and vendors, and ensure the residence remains fully prepared for the family's arrival and occupancy.
Key Responsibilities
1. Household Operations
- Oversee the day-to-day functioning, upkeep, and presentation of the family residence.
- Establish and implement structured routines, checklists, SOPs, and service standards for household operations.
- Supervise, train, motivate, and manage household staff, ensuring high standards of professionalism, grooming, discretion, and service.
- Ensure the residence remains in a constant state of readiness for family occupancy.
- Coordinate pre-arrival preparations and post-departure resets.
- Manage household procurement, supplies, inventories, and operating budgets with a strong focus on cost control.
- Oversee the maintenance and servicing of home technology, audio-visual systems, appliances, and other equipment.
- Ensure appropriate care and conservation of artwork, artefacts, collectibles, and other valuable possessions.
- Maintain strict confidentiality, privacy, access control, and security protocols within the residence.
2. Property & Asset Management
- Oversee the upkeep, maintenance, presentation, and operational readiness of the family's residence and other properties.
- Develop and implement preventive maintenance schedules covering electrical, HVAC, plumbing, landscaping, security systems,
and other essential infrastructure.
- Manage contractors, technicians, consultants, and external service providers, ensuring quality, timelines, specifications, and cost effectiveness.
- Coordinate repairs, renovations, refurbishments, installations, and property improvement projects.
- Maintain accurate records and inventories of furniture, equipment, household assets, stored items, and personal effects.
- Maintain property-related documentation, utility records, insurance policies, warranties, service contracts, and compliance documentation.
- Act as the key holder and manage access, security, and authorised entry protocols across properties.
- Support property-related transactions, including leases, purchases, sales, and other requirements as required.
- Oversee the care, documentation, insurance, servicing, and appropriate use of personal assets such as vehicles, artwork, and other valuable items.
3. Guest Relations & Event Management
- Prepare the residence for family and guest arrivals, ensuring rooms, amenities, supplies, and services are fully prepared.
- Coordinate guest preferences, room requirements, dining arrangements, housekeeping, transportation, and other hosting requirements.
- Ensure a warm, polished, personalised, and discreet guest experience.
- Support private dinners, family gatherings, celebrations, and other events hosted at the residence.
- Coordinate staffing, logistics, service flow, vendors, and on-site requirements for events.
- Ensure seamless hospitality from guest arrival through departure.
Candidate Profile
- 8–12 years of relevant experience in luxury hospitality, private households, estate management, property management, or a similar environment.
- Experience managing high-value private residences, estates, luxury properties,
or multiple properties is highly preferred.
- Strong experience in setting up and operationalising homes, establishing systems and processes, and bringing properties to operational readiness.
- Exposure to construction, fit-outs, renovations, refurbishments, or property projects will be an advantage.
- Proven experience managing and developing household teams and working with long-serving staff while introducing structured processes and professional service standards.
- Strong vendor, contractor, procurement, budgeting, and administrative management capabilities.
- Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
- Ability to work independently with minimal supervision and exercise sound judgement.
- Versatile and adaptable, with the ability to respond calmly and professionally to changing priorities and urgent requirements.
- Strong leadership and people-management skills with a service-oriented approach.
- Excellent communication and interpersonal skills.
- Fluent English is essential; Hindi and/or Kannada would be preferred.
- High level of integrity, discretion, confidentiality, and professionalism is essential.
- Must be comfortable working in a private family environment and handling sensitive personal, property, and household information.
Preferred Background
Candidates from the following backgrounds may be considered:
- Private Estate / Household Manager
- Property & Estate Manager
- Senior House Manager with strong property-management exposure
- Luxury Hospitality Operations professional with private residence experience
- Estate Manager from a UHNW/HNW private household
- Residential Property Manager with luxury/private household exposure
- Hospitality professional with experience setting up and managing luxury residences
Key Competencies
Household Operations | Property Management | Staff Management | Vendor Management | Preventive Maintenance | Project Coordination | Guest Relations | Event Management | Budget & Procurement | Asset Management | Leadership | Discretion | Confidentiality | Attention to Detail
📌 House/ Estate Manager (Bengaluru)
🏢 Elite Butlers
📍 Bengaluru