Turn Your Passion for Travel into a Rewarding Career!

At Astha Tourism, we believe every journey deserves thoughtful planning and personal attention. Established in 2005, we specialize in Maharashtra tourism, offering customized Shirdi tours, Jyotirlinga pilgrimages, hotel bookings, sightseeing packages, and transportation services.

We are looking for an enthusiastic, confident, and customer-focused Travel Sales & Customer Relationship Executive to join our growing team in Nashik.

If you enjoy speaking with people, building relationships, explaining travel packages, and converting enquiries into bookings, this is an excellent opportunity to build your career in the travel and tourism industry.

What’s in It for You?

- Performance-Based Incentives: Earn additional incentives based on bookings and performance.
- Career Growth: Develop your skills in travel sales, customer service, and tourism operations.
- Industry Knowledge: Learn about Maharashtra's popular pilgrimage destinations, tour packages, hotels, and sightseeing circuits.
- Practical Training: Receive guidance on handling enquiries, explaining itineraries, following up with guests, and closing bookings.
- Supportive Work Environment: Work with an experienced team in a growing tourism business.

What Will You Do? 1. Travel Agent & Business Partner Calling

- Make outbound calls to travel agents and tour operators to introduce Astha Tourism's services.
- Explain our Maharashtra tour packages, Shirdi tours, Jyotirlinga packages, hotel bookings, and vehicle rental services.
- Build and maintain professional relationships with travel agents and business partners.
- Follow up with agents to generate enquiries and develop long-term business opportunities.

2.



Guest Enquiry Handling & Follow-Ups

- Contact guests who enquire through our website, www.shirditour.com, and other enquiry channels.
- Understand guests' travel requirements, including travel dates, number of passengers, hotel preferences, and budget.
- Explain suitable tour packages, itineraries, inclusions, exclusions, and pricing.
- Follow up regularly with prospective guests to convert enquiries into confirmed bookings.
- Respond politely to guest questions and help them choose the right travel package.

3. Customer Coordination

- Coordinate with guests to collect the information required to prepare quotations.
- Share quotations, itineraries, and package details through email or WhatsApp.
- Maintain regular follow-ups and update enquiry and booking records.
- Coordinate with the internal team to ensure smooth communication from enquiry to booking confirmation.
- Request guest feedback after the completion of their tour, wherever required.

4. Reporting & Daily Activities

- Maintain daily calling, follow-up, and enquiry records.
- Update customer information and booking status in Excel
- Track pending enquiries and ensure timely follow-ups.
- Work towards assigned calling, enquiry conversion, and sales targets.

What Are We Looking For?
- Education:



Graduate or undergraduate with relevant skills and a strong interest in travel and tourism. Travel and Tourism, Hospitality, or Business qualifications are an advantage.
- Experience: Freshers with good communication skills are welcome. Experience in telecalling, telesales, customer service, travel agency work, or sales will be an advantage.
- Communication Skills: Good verbal communication in Hindi and Marathi. Basic English communication and email-writing skills are desirable.
- Confidence: Comfortable making outbound calls and speaking with travel agents and prospective guests.
- Customer Service: Patient, polite, positive, and capable of handling customer questions professionally.
- Sales Mindset: Willingness to follow up consistently, handle objections, and convert enquiries into bookings.
- Computer Skills: Basic knowledge of MS Excel, email, WhatsApp, and internet browsing.
- Personal Qualities: Honest, punctual, organized, proactive, and eager to learn.
- Location: Must be based in Nashik or able to commute daily to our office.

Preferred Skills
- Basic knowledge of Shirdi, Trimbakeshwar, Grishneshwar, Bhimashankar, and other Maharashtra tourist destinations.
- Experience in calling travel agents, handling website enquiries, or selling holiday packages.
- Ability to explain travel packages clearly and build trust with customers.

Advantages
- Paid sick time, as per company policy.
- Performance-based incentives, as per company policy.
- On-the-job training and professional development.
- Opportunity to grow within the travel and tourism industry.

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 Holiday Consultant (Nashik)
🏢 Astha Tourism
📍 Nashik