Responsibilities

- Support and administer Azure Virtual Desktop (AVD), AVD Remote Apps and Windows 365 Cloud PC environments

- Managed, configured and optimized AVD environments using Nerdio Manager for Enterprise

- Perform routine VDI operational tasks including:

- User onboarding and offboarding

- Session host management

- Image creation, image updates and refresh cycles

- Monitor VDI platform health, performance, and availability

- Respond to VDI-related incidents, alerts, and service requests within defined SLAs

- Assist with troubleshooting:

- User connectivity issues

- Performance and latency problems

- Profile and session-related issues

- Support Active Directory / Entra ID / Entra Domain Services (EDC) integration for VDI environments

- Assist with FSLogix and OneDrive profile management and troubleshooting

- Follow security standards including access controls and endpoint protection

- Support patching and lifecycle management of VDI session hosts

- Maintain operational documentation, runbooks, and configuration records

- Collaborate with Cloud Platform, Network, and End User Computing teams

Skills

- Technical Skills





- Hands-on experience with Windows desktop single session and multi session and server operating systems

- Hands on experience supporting exposure to Azure Virtual Desktop and Windows 365 Cloud PCs

- Understanding of:

- User profiles and session management

- Active Directory Entra ID and EDS

- Familiarity with Azure and AWS (compute, networking)

- Provide end user support and incident resolution for VDI related issues.

- Experience with Nerdio Manager for Enterprise

- Professional Skills

- Robust problem-solving and customer support mindset

- Ability to follow standard operating procedures

- Clear communication and documentation skills

- Willingness to learn cloud VDI technologies

Education / Professional Experience/ Qualifications

- Bachelors degree in Computer Science, Information Technology, or related field

- 2–4 years of experience in VDI solution, desktop, EUC, or infrastructure support roles

- Azure Fundamentals or Microsoft desktop certifications preferred

- ITIL certification is a plus

📌 Hiring For VDI Engineer - Associate - Hyderabad
🏢 Grant Thornton
📍 Hyderabad