Application ends: 2026-11-07

URGENT HIRING | HEAD – QUALITY

Location: Jamnagar (Gujarat)

Position: Head – Quality

Industry: Engineering / Manufacturing

Reporting To: Managing Director

Level: Senior Management

Salary: As per experience & industry standards

ABOUT THE ROLE

We are looking for an experienced and result-oriented Head – Quality to lead the complete Quality function and drive a strong culture of Quality, Customer Satisfaction, Process Excellence and Continuous Improvement across the organization.

The role will be responsible for establishing and sustaining the Quality Management System, ensuring incoming, in-process and final product quality, reducing rejection and rework, handling customer complaints, strengthening supplier quality and leading quality improvement initiatives.

The ideal candidate should be a solid Quality Leader, Problem Solver and Team Builder with hands-on experience in manufacturing / engineering environments.

KEY RESPONSIBILITIES

QUALITY CONTROL & INSPECTION

- Lead Incoming, In-Process and Final Inspection activities for machined / manufactured components.
- Ensure products meet defined specifications, quality standards and customer requirements before dispatch.
- Lead product performance and functional testing as per customer requirements.
- Ensure deployment of trained and competent Quality Inspectors.
- Ensure proper Measurement System Analysis (MSA) and availability of appropriate inspection methods.
- Ensure availability and control of Limit Samples at relevant inspection stages.
- Establish and maintain Quality Control Plans, Inspection Standards, Procedures and Testing Protocols.
- Review and approve Incoming, In-Process and Pre-Dispatch Inspection (PDI) reports.
- Monitor daily rejection, rework and quality performance and drive corrective actions.

ROOT CAUSE ANALYSIS & CAPA

- Analyse rejection and quality-performance data using appropriate statistical tools.
- Lead systematic Root Cause Analysis for internal and external quality issues.
- Drive Corrective and Preventive Actions (CAPA) with Production and cross-functional teams.
- Monitor implementation and effectiveness of corrective actions.
- Identify recurring / chronic quality problems and eliminate root causes.
- Display and communicate quality performance across production areas.
- Coordinate with customers for deviation approvals wherever required.

CUSTOMER COMPLAINT MANAGEMENT

- Ensure customer complaints are acknowledged within 24 hours.
- Lead cross-functional teams to resolve customer complaints within defined timelines.
- Conduct Root Cause Analysis for both occurrence and detection.
- Prepare and submit professional 8D Reports / Corrective Action Plans with supporting evidence.
- Ensure timely implementation and effectiveness verification of corrective actions.
- Create awareness of customer complaints across concerned departments and drive preventive actions.
- Represent the Quality function during customer visits,



audits and technical discussions.

QMS & QUALITY SYSTEM

- Establish, implement and sustain the Quality Management System (QMS) in line with ISO 9001 and customer-specific requirements.
- Standardize processes, procedures, documentation and quality practices across the organization.
- Lead Internal Quality Audits and periodic system audits.
- Review audit findings and ensure timely closure of Non-Conformities (NCs).
- Coordinate Management Review Meetings and compliance assessments.
- Review and update SOPs, Quality Manuals, Quality Policies and related documentation.
- Drive a strong culture of process discipline and quality ownership across departments.

RECENT PRODUCT QUALITY / PPAP

- Lead PPAP activities for new product development.
- Ensure quality requirements are incorporated into product design and manufacturing processes.
- Coordinate with Engineering, Production and NPD teams for successful product launches.
- Define and monitor agreed quality and rejection norms for new products.
- Ensure timely procurement and validation of gauges and inspection equipment.
- Support Engineering / NPD teams in resolving product and process quality issues.

SUPPLIER QUALITY MANAGEMENT

- Ensure quality of incoming raw materials, components and supplier products.
- Lead supplier quality improvement initiatives.
- Conduct Supplier Audits and Supplier Performance Evaluations.
- Drive corrective actions for supplier-related quality issues.
- Support Supplier Development and communicate clear quality expectations.
- Coordinate with Purchase and suppliers for resolution of quality-related issues.

LAB & CALIBRATION MANAGEMENT

- Oversee in-house testing and ensure compliance with customer-specific requirements.
- Introduce improved / advanced testing methods wherever required.
- Ensure periodic product testing and validation.
- Maintain 100% compliance with calibration schedules.
- Ensure all measuring and testing instruments used for quality inspection are valid and calibrated.
- Coordinate external testing and third-party inspection activities when required.

CONTINUOUS IMPROVEMENT & COST REDUCTION

- Drive Lean Manufacturing, Kaizen and Six Sigma initiatives to reduce defects, rejection and rework.
- Identify chronic quality problems and implement structured problem-solving methodologies.
- Improve process capability, product quality and overall manufacturing efficiency.
- Monitor effectiveness of improvement projects and measure tangible results.
- Drive quality-related cost reduction initiatives.

QUALITY TRAINING & TEAM DEVELOPMENT

- Lead,



mentor and develop the Quality team.
- Identify competency and training requirements of Quality personnel.
- Conduct periodic training for operators, supervisors and Quality team members.
- Promote awareness of Quality Standards, Defect Prevention and Customer Focus.
- Build a culture where “Quality is everyone’s responsibility.”

KEY FUNCTIONAL COMPETENCIES The candidate should have strong knowledge of: Quality Management Systems – ISO 9001

Product & Process Quality

Quality Tools & Problem-Solving Techniques

SPC & MSA

Control Plan & PFMEA

PPAP / APQP

CAPA / 8D / Root Cause Analysis

Supplier Quality Management

Customer Complaint Management

SAP / ERP

Lean Manufacturing / Kaizen / Six Sigma

Environmental Aspect & Impact Analysis

Hazard Identification & Risk Assessment

Testing methods such as SST, Quenching etc.

Calibration & Measurement Systems

LEADERSHIP & BEHAVIOURAL SKILLS

- Strong leadership and team management capability.
- Excellent analytical and problem-solving skills.
- Strong decision-making ability with a customer-focused approach.
- Ability to work closely with Production, NPD, Engineering, Purchase, Sales and other functions.
- Excellent communication and stakeholder-management skills.
- Ability to handle customer audits, supplier audits and critical quality issues.
- Strong focus on continuous improvement and process discipline.

KEY SUCCESS PARAMETERS The selected candidate will be expected to drive measurable improvement in:

Customer Rejections

Internal Rejection & Rework

Supplier Quality Issues

Customer Satisfaction

Process Capability

QMS Compliance

CAPA Effectiveness

On-Time Complaint Closure

Continuous Improvement / Cost Reduction

QUALIFICATION

BE / B.Tech / Diploma in Mechanical / Production / Metallurgy or relevant Engineering discipline.

EXPERIENCE

Senior-level experience in Quality Management / Quality Assurance / Quality Control within a manufacturing / engineering environment, with proven experience in leading Quality teams and QMS implementation.

INTERESTED CANDIDATES CAN SHARE THEIR UPDATED CV:

[email protected]

98796 13188 / 98796 13188

STEERWAY BUSINESS CONSULTANTS

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Job Information

- Views 2

- Date Posted October 8, 2026

- Location

Jamnagar (Gujarat)

- Job Title Head Quality Jobs in Jamnagar | Senior Quality Management Role

- Gender

Both

Head Quality Jobs in Jamnagar | Senior Quality Management Role

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- Website https://steerway.in/

- Address

Jamnagar (Gujarat)

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