Guest Service Associate (GSA) (Dehradun)

Guest Service Associate (GSA) (Dehradun)

12 Oct
|
NJ PORTICO
|
Dehradun

12 Oct

NJ PORTICO

Dehradun

Key Responsibilities

- Guest Service & Welcome: Greet arriving patrons warmly, escort them to tables, present menus, and offer food and beverage recommendations.

- Order Processing: Take accurate food and drink orders, input them into the Point of Sale (POS) system, and relay special dietary requests or preferences to the kitchen and bar.

- Table & Outlet Operations: Handle opening and closing side duties, set tables to brand standards, explicit used tableware, and maintain station cleanliness throughout the shift.

- Billing & Payments: Process guest bills, handle cash, credit card, or room-charge transactions accurately, and manage billing inquiries.

- Safety & Hygiene: Adhere strictly to food safety and hygiene protocols (such as HACCP standards) and maintain personal grooming and uniform standards.

- Problem Solving: Handle minor guest complaints with empathy and escalate complex issues to the F&B; or Restaurant Manager when necessary.

NOTE- Any candidate interested for Industrial Training & Job Training can also apply for the same position

Pay: Up to ₹18,000.00 per month

Benefits

- Food provided

Education

- Diploma (Preferred)

Work Location: In person

📌 Guest Service Associate (GSA) (Dehradun)
🏢 NJ PORTICO
📍 Dehradun

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