Role & responsibilities

1. Welcome and greet visitors, clients, and guests at the experience center professionally.

2. Manage visitor registration, entry records, and appointment schedules.

3. Coordinate guest meetings, refreshments, F&B; services, and hospitality arrangements.

4. Provide information about the project, experience center, and available facilities.

5. Coordinate with the sales team and relevant departments for visitor requirements.

6. Handle incoming calls, emails, guest inquiries, and feedback professionally.

7. Ensure the reception area and experience center are clean, organized, and presentable.

8. Maintain visitor databases, feedback forms, and daily visit reports.

9.



Follow up with the concerned teams regarding guest requests and complaints.

10. Ensure timely arrangements for VIP visits, client meetings, and special events.

11. Coordinate with security and housekeeping teams to ensure a smooth visitor experience.

12. Maintain skilled grooming, communication, and customer service standards.

13. Prepare daily, weekly, and monthly visitor reports as required by management.

14. Ensure compliance with company policies and hospitality procedures.

15. Perform other guest relations and administrative duties assigned by management.

📌 Guest Relation Executive (Hyderabad)
🏢 GHR Lakshmi Urbanblocks Infra
📍 Hyderabad