Guest Relation Executive (Bengaluru)

Guest Relation Executive (Bengaluru)

12 Oct
|
Eminence HR
|
Bengaluru

12 Oct

Eminence HR

Bengaluru

1. Client Interaction: Welcome clients, visitors, and prospective buyers professionally.

2. Customer Service: Address customer queries, complaints, and concerns promptly.

3. Property Visits: Coordinate site visits, property tours, and client appointments.

4. Lead Management: Record prospective customer details and forward leads to the sales team.

5. Client Coordination: Coordinate between customers, sales teams, CRM teams, and management.

6. Documentation Support: Assist clients with property-related documents and required formalities.

7. Follow-up: Follow up with prospective buyers regarding property visits, enquiries, and feedback.

8. Customer Feedback: Collect feedback from clients and suggest improvements in service quality.

9. Relationship Management: Maintain positive relationships with existing customers and prospective buyers.

10. Event Coordination:



Assist in organising property launches, exhibitions, and promotional events.

11. Complaint Resolution: Coordinate with relevant departments to resolve customer issues.

12. Record Maintenance: Maintain visitor registers, enquiry records, appointment schedules, and customer databases.

13. Site Management: Ensure the reception area and customer-facing spaces are organised and presentable.

14. Sales Support: Support the sales team in improving customer experience and facilitating property transactions.

15. Skilled Communication: Handle phone calls, emails, and client communications professionally.

Contact :(phone hidden)

📌 Guest Relation Executive (Bengaluru)
🏢 Eminence HR
📍 Bengaluru

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